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Applications Support Tech Lead Analyst - Vice President

Citi
Irving, USA
Full-time
Onsite
USD 125760-188640 yearly
Discovered 1 months ago
Application supportUnixShell scriptingOracle databasesSQL queriesAutosys

Full Job Posting

About Citi

Citi is a global financial institution serving consumers, corporations, governments, and institutions in more than 160 countries and jurisdictions.

Enterprise Operations and Technology teams provide secure, reliable, and efficient technology services across the bank.

Job Overview

The Applications Support Tech Lead Analyst is a strategic professional and recognized technical authority for an application support area.

The role contributes to directional strategy, provides advice on technology and operations, and influences complex deliverables across a business area.

Responsibilities

  • Partner with technology teams to integrate functions, identify system enhancements, analyze system logic, and implement solutions.
  • Define systems scope and objectives for complex application enhancements and problem resolution.
  • Document requirements and coordinate with Product Owners, Business Analysts, Systems Analysts, and management teams.
  • Identify risks, vulnerabilities, and security issues and propose mitigation options.
  • Coach new or lower-level analysts and allocate work.
  • Influence strategic functional decisions through analysis, advice, and counsel.
  • Support compliance with applicable laws, regulations, policies, and control requirements.

Required Qualifications

  • At least 6 years of experience in application support or a similar role.
  • Hands-on Unix and shell scripting experience for operational automation and production support.
  • Working knowledge of Oracle databases and query execution.
  • Experience with Autosys or a comparable job scheduling platform.
  • Experience with monitoring and observability tooling.
  • Experience managing incidents and service requests through ServiceNow, Jira, or comparable platforms.
  • Familiarity with OpenShift, ECS, or comparable container and orchestration platforms.
  • Clear communication with technical and non-technical audiences.

Beneficial Qualifications

  • Experience with IBM MQ, Tibco EMS, or WebSphere.
  • Exposure to Oracle GoldenGate, ORAAS, or MongoDB.
  • Familiarity with Kafka.
  • ITIL V3 Foundation certification or equivalent service management knowledge.
  • Bachelor's or university degree in Computer Science; a master's degree is preferred.

Compensation

  • The stated full-time salary range is $125,760 to $188,640 per year.
  • Eligible employees may receive discretionary or formulaic incentive and retention awards.

Benefits

  • Benefits may include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off.

Employment Type

  • The position is listed as full time.

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