Applications Engineer

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™ , has been our strength for over 50 years.

At TOMRA , we want people to innovate , show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

As an Applications Engineer, you will join TOMRA Food's Sales Applications Support Engineering (SASE) team, serving as the technical bridge between our customers and sales teams. You will play a critical role in helping customers identify industry-leading sorting solutions for their processing challenges while maximizing the value of TOMRA's technology.

You will work at the intersection of engineering, customer success, sales, service, and projects. From leading customer demonstrations and trials to commissioning equipment, analyzing performance results, and troubleshooting complex technical challenges, you will play a key role in helping customers unlock the full potential of TOMRA's solutions. Along the way, you'll gain hands-on experience with industry-leading sorting technologies, software interfaces, sensors, lasers, electronics, and mechanical systems.

We're looking for an engineer who enjoys working closely with customers, thrives in a hands-on environment, and can adapt seamlessly between technical, commercial, and operational challenges. If you're naturally curious, enjoy solving problems, and are motivated by helping customers achieve successful outcomes, you'll have the opportunity to build expertise in industry-leading sorting technologies while supporting customers from our Bangalore Demonstration Facility and across Southeast Asia and the wider APAC region.

Fluency in written and spoken English is required. Proficiency in additional Indian languages would be advantageous.

Own Customer Trials & Demonstrations

Partner closely with customers to understand their processing challenges, production requirements, and desired outcomes

Lead product demonstrations and customer trials at TOMRA's Bangalore Demo Facility and customer sites across India and the APAC region

Analyze performance data and present trial results, recommendations, and business outcomes to customers

Establish efficiencies, product quality outcomes, defect reduction metrics, and performance benchmarks through technical analysis

Serve as a trusted technical advisor, helping customers evaluate applications, validate results, and maximize the value of TOMRA's technology

Become a Technical Subject Matter Expert

Develop deep expertise across TOMRA's sorting technologies, software interfaces, sensors, optics, lasers, electronics, and mechanical systems

Serve as a trusted technical advisor, helping customers understand application performance, validate business outcomes, and confidently adopt TOMRA solutions

Support customers and internal teams with technical recommendations, troubleshooting, and application expertise

Utilize software tools and user interfaces to optimize machine performance, analyze results, and support customer applications

Continuously develop your knowledge across food processing applications, emerging technologies, and TOMRA product solutions

Commission & Optimize Equipment

Travel to customer sites across India and the APAC region to commission equipment and ensure successful installations

Support performance verification, startup activities, and customer acceptance testing

Troubleshoot software, electronic, and mechanical issues to identify root causes and restore performance

Assist customers in maximizing sorting performance, product quality, and operational efficiency

Partner Across Multiple Functions

Work closely with Sales, Service, Project Management, and Customers

Support equipment selection and application development activities

Provide technical expertise throughout the customer journey, from initial trial through final installation and optimization

Support Continuous Improvement

Gather customer feedback and field insights to support future product development

Contribute to technical documentation, reports, and training material

Share knowledge across regional and global teams

Embrace a highly customer-facing role and enjoy being the technical expert customers trust throughout trials, commissioning, optimization, and support activities

Are excited by travel and thrive in a dynamic environment, spending approximately 60% of their time supporting customers across India and the APAC region

Are comfortable spending 2-3 weeks per month travelling to customer sites for demonstrations, commissioning, troubleshooting, training, and project support

Can commit to working 6 days onsite out of our Bangalore Office & demonstration lab

Confidently translates technical data, performance results, and complex engineering concepts into meaningful outcomes for customers

Adapt quickly to changing priorities and can move seamlessly between customer trials, commissioning activities, technical troubleshooting, and project support

Bring curiosity, initiative, and a problem-solving mindset to every customer challenge, helping customers maximize the value of TOMRA's technology

Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures

4+ years of engineering experience within industrial equipment, automation, machinery, process industries, food processing, sorting technology, or related sectors

Bachelor's degree in electrical engineering, mechatronics engineering, or a related technical discipline

Have a strong technical foundation in one or more of the following areas: electronics, electrical systems, sensors, instrumentation, controls, automation, software interfaces, lasers, vision systems, or mechatronics

Excellent communication skills and customer engagement abilities

Experience working directly with customers in technical or field-based environments

Experience presenting technical solutions and concepts to customers and internal teams

Willingness to travel 60% of the time across India and the APAC region internationally

Strong troubleshooting and analytical capabilities

Ability to interpret performance data and translate findings into actionable recommendations

Prior experience with optical sorting, food sorting, grading systems, automation equipment, or industrial machinery

Experience commissioning, servicing, or troubleshooting field equipment

Knowledge of sensors, electronics, industrial software, PLCs, controls, lasers, vision systems, or automation technologies

Fluent spoken and written English; proficiency in additional Indian languages is advantageous

Strong communication skills and the ability to build relationships both internally and externally

No major food allergies that would impede ability to work around or near food, nuts, fruits, and vegetables

If you don't meet every single requirement, we encourage you to apply. At TOMRA, we recognize that diverse perspectives drive innovation and success. You may be just the right candidate for this or other roles. All applications will be managed in the strictest confidence.

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, colour, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristics. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.