Application System Analyst II - HIM

Role overview

Responsibilities

• Analyze, develop, test, document, educate, implement, support, maintain, and optimize applications, solutions, and business processes.
• Collaborate across teams, propose practical solutions, and oversee assigned project tasks.
• Support projects and customers with application expertise and guide newer team members in using resources.
• Identify usability and efficiency improvements and represent user needs in system enhancements.
• Perform process and requirements analysis, process mapping, stakeholder analysis, specification gathering, and gap analysis; recommend solutions.
• Communicate design and configuration issues, maintain end-user leadership relationships, and address conflicts.
• Contribute options and trade-offs to strategy discussions and facilitate timely decisions.
• Coordinate code changes with vendors and work with technical teams to identify infrastructure issues affecting applications.
• Collaborate with operational leaders on standardized workflows and best practices.
• Liaise among business operations, providers, internal IT, system users, and vendors to resolve issues.
• Deliver clear documentation and status communications; share vendor practices and develop application expertise.

Role requirements

• Detailed healthcare knowledge and systems expertise sufficient to implement medium- to high-complexity applications with minimal guidance.
• Strong technical proficiency in application-specific design and configuration, with the ability to analyze, design, and configure applications independently.
• Clear communication of complex design and configuration matters to end users and stakeholders.
• Adherence to system configuration, change-control, and change-management standards, including approvals, testing, and validation.
• Effective collaboration with end users, business partners, vendors, operational leaders, and technical teams.