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Application Support Technical Analyst
Greene King
GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
oktaservicenowsql
Key Skills for This Role
oktaservicenowsql
Full Job Posting
Required Skills
- ITIL / ITSM v3 Certification
- ServiceNow and other CRM software
- SQL
- Basic coding
- Windows OS Environments
- Log analysis
- Building and using testing plans
- The ability to build relationships with key customers at all levels Preferred skills
Preferred Skills
- NoSQL
- iSeries inc. IBM OS
- iWMS
- SSO technologies (preferably Okta)
- Understanding of hospitality or brewing industry and relevant technologies
- We’re all about rewarding our team’s hard work, that’s why...
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
- Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
- Working closely with the business and the IT teams across three main locations, Bury St Edmunds, Burton, and Dunbar, with additional Warehouses, the successful candidate must be able to deal with multiple systems and processes, be a clear communicator, with a very strong technical foundation in a range of application types. We are looking for a passionate and driven individual who can participate and enhance, through their skills, this close-knit team, driving the culture of customer experience and root cause eradication in everything they do. This role is particularly suited to someone who enjoys handling multiple priorities at any given time, with the breadth of knowledge to drive technical improvements alongside the tenacity to undertake day to day support activities.
Qualifications
- ITIL / ITSM v3 Certification
- ServiceNow and other CRM software
- SQL
- Basic coding
- Windows OS Environments
- Log analysis
- Building and using testing plans
- The ability to build relationships with key customers at all levels Preferred skills
- NoSQL
- iSeries inc. IBM OS
- iWMS
- SSO technologies (preferably Okta)
- Understanding of hospitality or brewing industry and relevant technologies
About Greene King
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