Application Support Specialist - Oracle KYC and Hot Scan OFSAA

Job Title: Application Support Specialist - Oracle KYC and Hot Scan for leading Bank in Riyadh , Saudi Arabia 1.

Application Support: - Provide tier 2/3 support for Oracle KYC and Hot Scan applications. - Troubleshoot and resolve complex technical issues, collaborating with development teams as needed. 2.

Technical Expertise: - Develop and maintain expertise in Oracle KYC and Hot Scan solutions. - Stay up-to-date with Oracle product updates, patches, and best practices. 3.

Troubleshooting: - Investigate and resolve technical issues related to Oracle KYC and Hot Scan applications. - Collaborate with cross-functional teams to identify root causes and implement solutions. 4.

Maintenance and Upgrades: - Perform regular maintenance tasks, such as patching, backups, and configuration changes. - Assist with upgrades and implementation of new features. 5.

Compliance: - Ensure Oracle KYC and Hot Scan applications comply with regulatory requirements and industry standards. - Collaborate with compliance teams to ensure solutions meet regulatory needs. 6.

Documentation: - Maintain detailed documentation of application configurations, troubleshooting procedures, and resolution steps.

Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience in application support, preferably with Oracle KYC and Hot Scan solutions. - Strong technical expertise in Oracle applications and databases. - Excellent problem-solving skills, attention to detail, and ability to work under pressure. - Strong communication and collaboration skills Desired Candidate Profile Nice to Have: - Experience with other Oracle products (e.g., Oracle Financial Services Analytical Applications). - Knowledge of regulatory requirements and industry standards (e.g., AML, KYC, FATCA). - Familiarity with scripting languages (e.g., SQL, Python). - Certification in Oracle applications or related technologies.