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oracle

Application Support Engineering - SRE

DTCC
Texas, USA
Full-time
Mid · 4+ years experience
Onsite
Discovered 3 days ago
awsbashdatadogdockergrafanajava

Full Job Posting

Qualifications

  • Bachelor's Degree or equivalent experience.
  • Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.
  • Talent Needed for Success
  • Hands-on experience supporting enterprise applications in complex, business-critical production environments.
  • Strong troubleshooting and log-analysis skills across Java applications, Linux/Unix operating systems, and distributed platforms.
  • Working knowledge of SQL for data analysis, production investigation, and issue resolution.
  • Experience with monitoring and observability tools such as Splunk, Grafana, Datadog, or similar platforms.
  • Experience supporting AWS-based applications and cloud services.
  • Familiarity with OpenShift, Kubernetes, Docker, or other container and orchestration technologies.
  • Exposure to messaging and event-streaming technologies such as Kafka.
  • Experience using ServiceNow or similar IT service management tools for Incident, Problem, and Change Management.
  • Understanding of SRE principles, including reliability, observability, automation, incident prevention, and continuous improvement.
  • Exposure to scripting or automation using Python, Shell, Bash, or a similar language.
  • Strong analytical, communication, ownership, and problem-solving skills.
  • Ability to collaborate effectively across Application Development, Infrastructure, Operations, and geographically distributed teams.
  • Ability to work effectively in high-pressure production environments and manage multiple priorities.

Preferred Qualifications

  • Experience supporting high-volume transaction-processing applications or distributed systems.
  • Familiarity with AutoSys or other enterprise job-scheduling platforms.
  • Exposure to CI/CD pipelines, DevOps practices, and automated deployment processes.
  • Experience supporting Kafka-based applications or event-driven architectures.
  • Exposure to mainframe environments or application-modernization initiatives.
  • Understanding of security fundamentals, including certificates, credentials, access management, and operational controls.
  • Experience within Financial Services, Capital Markets, FinTech, or another highly regulated industry.
  • The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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