Application Specialist, Nurse Informatics

Role overview

Responsibilities

• Support successful, standardized, and timely contracting and implementation of InterSystems products.
• Understand customer processes and advise on solution fit and standard implementation.
• Advise customers on maximizing solution benefits while minimizing customer-specific work.
• Visit customer sites and travel regularly for assigned projects, potentially spending up to five days away from home each week.

Essential skills and experience

• Excellent communication and consultative skills, including experience conducting customer training, workshops, or presentations.
• Experience interacting directly with customers, including clinicians, and confidently delivering clear messaging.
• At least three years of healthcare experience and a good understanding of clinical processes.
• Experience with EMR systems and Hospital Information, Patient Administration, and Clinical Information Systems.
• Experience in a nursing role in a hospital environment.
• Experience contributing to a multidisciplinary team.
• Experience writing functional documents and mapping business processes.
• Knowledge of information systems.

Desirable experience

• Experience communicating with stakeholders at different levels in public or private healthcare organizations.
• Experience implementing software solutions or providing customer-facing IT services.
• Previous experience as an Application or Configuration Specialist.
• Previous change management experience.
• Good computer skills and experience conducting software testing.

Education and language

• University degree in Nursing; the posting specifies a nursing background with ICU, oncology, and maternity experience.
• Clinical specialty.
• Proficiency in English.

About InterSystems

Recruitment process notes

• The company states AI tools may support internal administrative recruitment tasks but do not make or influence hiring decisions.
• Candidates may use AI for truthful CV or interview preparation, but AI tools and third-party transcription services must not be used during interviews or assessments.
• Wearable technology is prohibited during interviews and screening; candidates needing technology support as an accommodation should contact Human Resources in advance.