Application Developer II
Role Overview
Supports patient-centered care by optimizing technology systems used by patients and staff.
Identifies, plans, implements, and supports information system solutions for clinical and business customers; team members specialize in application modules while supporting customers across the team.
Key Skills for This Role
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Role summary
Supports patient-centered care by optimizing technology systems used by patients and staff.
Identifies, plans, implements, and supports information system solutions for clinical and business customers; team members specialize in application modules while supporting customers across the team.
Job duties
- Resolve application incidents and work with vendor support on complex issues under defined change management processes.
- Maintain and prioritize customer requests, communicate status, and monitor and maintain applications.
- Document business requirements and functional specifications and map them to technical specifications.
- Write test scripts, coordinate or conduct testing, and implement process improvements.
- Document data elements, data movement, interfaces, controls, security processes, and application recovery requirements; test recovery iteratively.
- Lead projects and optimization initiatives across multiple applications and departments.
- Support custom reporting, configure applications, install and configure software components, and apply database connectivity concepts.
- Review security accounts and recommend business-process, system, and technical solutions.
- Assess new software and tools, advise management on technical direction, and guide other analysts and developers.
- Follow job-specific safety responsibilities and report unsafe conditions, situations, incidents, or injuries.
Experience and education
- At least five years of technical software support for clinical or business applications, or equivalent clinical or operational experience.
- Bachelor’s degree or equivalent clinical or operational work experience.
- Epic and healthcare information services process experience is preferred.
- Knowledge of hospital billing is preferred.
Knowledge, skills and abilities
- Strong verbal and written communication, technical management, and technical problem-resolution skills.
- Knowledge of project management methods and ability to demonstrate them while leading projects.
- Critical thinking, problem solving, interpersonal skills, adaptability, and ability to work in a rapidly changing team environment.
- Respect for privileged information and some knowledge of healthcare trends, policy, regulatory, and compliance issues.
Schedule
- Day shift; 40 scheduled hours per week.
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