Application Customer Technical Advisor

What You Will Do

• Lead and Coordinate
• Take the lead: Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
• Support the team: You’ll support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
• Develop and Deliver Solutions
• Think strategically: Identify the intricate business and technical requirements of our customers, leveraging our vast capabilities to generate winning cross-practice solutions.
• Drive our success: Using your extensive technical knowledge and mastery of the practice-specific domain, you’ll develop profitable deals.
• Collaborate, Communicate and Build Relationships
• Collaborate to create: Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions.
• Connect our capabilities: Your exceptional customer facing skills, combined with your articulate communication style, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
• Create partnerships: You’ll actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
• Demonstrate and Drive Value
• Show and tell: Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
• Showcase Expertise
• Spotlight your skills: Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
• Prove your acumen: Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains.
• Who You Are
• Required Skill and Experience
• Deep domain knowledge of application services offerings and technical solutions.
• Demonstrated experience translating distinctive technical applications knowledge into actionable customer insights and solutions.
• Prior consultative selling experience.
• Externally recognized as an expert in applications in the technology and/or solutioning areas, including relevant technical certifications supporting subdomain focus area(s) such as applications, cloud services, data and AI.
• Bachelor’s degree or Master’s degree.
• Experience selling technical services for multi-industry customers.
• Being You
• The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
• What You Can Expect
• Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
• Get Referred!
• If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.