Application and Infrastructure Support Analyst
Role Overview
Join the Council team to administer, develop, and support core business applications and digital services.
Provide technical system administration, system development, procedural support, and day-to-day business-as-usual services.
Plan and deliver project activities, advise colleagues and stakeholders, and help improve systems and services.
Assist with infrastructure and network services, working with the Infrastructure Team to investigate and resolve technical issues.
Full-time role listed as 37 hours per week.
Key Skills for This Role
Full Job Posting
About the role
Join the Council team to administer, develop, and support core business applications and digital services.
Provide technical system administration, system development, procedural support, and day-to-day business-as-usual services.
Plan and deliver project activities, advise colleagues and stakeholders, and help improve systems and services.
Assist with infrastructure and network services, working with the Infrastructure Team to investigate and resolve technical issues.
Full-time role listed as 37 hours per week.
About you
- Experience in a hands-on technical role, with strong knowledge of system administration, application support, troubleshooting, and system development.
- Experience supporting core business applications and providing high-quality technical support to users.
- Current practical experience supporting infrastructure and network services, including applications, servers, and their technical environments.
- Confidence providing technical advice, resolving issues, and working with colleagues and stakeholders at all levels.
- Understanding of GDPR, cybersecurity, and relevant industry standards.
Benefits
- 35 days annual leave, including bank holidays and additional days normally applied at Christmas.
- Local Government Pension Scheme, flexi time, and annual leave purchase scheme.
- Hybrid working up to 60%.
- Structured induction, learning and development opportunities, and payment of an approved professional subscription.
- Family-friendly policies, wellbeing support, compassionate leave, retail discounts, and Cycle to Work scheme.
Responsibilities
- Administer, develop, and support the Council’s core business applications and digital services.
- Provide technical system administration, system development, and procedural support for day-to-day services.
- Plan and deliver project activities.
- Provide specialist technical advice to colleagues and stakeholders.
- Contribute to ongoing improvement of systems and services.
- Assist with the provision and support of infrastructure and network services.
- Work with the Infrastructure Team to investigate and resolve technical issues and maintain effective, reliable supporting systems and services.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career