Application Administrator - 12 Months

About This Role

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.

We are currently recruiting a Application Administrator for our client based in Dubai UAE for a Fixed term of 12 Months.

Job Purpose:

The Applications Administrator will be part of a skilled engineering team responsible for delivering mission‑critical application administration services. The role ensures high levels of application availability, performance, reliability, and security. The ideal candidate has a strong background in IT, application administration, systems engineering, or systems analysis.

Job Responsibilities:

1.Strategy & Governance

• Provide timely data and reports to the Applications Administration Manager.
• Recommend technical and operational improvements to support strategic planning and continuous enhancement of IT services.

2.Operational Responsibilities

• Manage and administer application technical support, maintenance activities, and related SOPs to ensure effective controls and compliance.
• Provide rapid fixes for application incidents and ensure minimum downtime.
• Contribute to IT security policies, standards, and controls for application servers aligned with corporate security frameworks.
• Identify, assess, and support mitigation of security risks and audit findings related to application servers.
• Participate in project lifecycles, including Development, QC, UAT, and Production phases.
• Monitor application service delivery in line with approved policies, user requests, SLAs, and maintenance schedules.
• Apply application security patches, updates, and bug fixes upon vendor release.
• Deploy new application releases and packages.
• Ensure all supported application implementations are secure, reliable, cost‑effective, and fit for purpose.
• Maintain accurate application documentation and inventory across Production, QC, DEV, and UAT environments.
• Collaborate with vendors and third parties to ensure adherence to industry best practices.
• Handle special assignments from line management or senior IT leadership.

Job Requirements:

• 7+ years of IT infrastructure experience with focus on application technical support and security.
• Strong understanding of application support and security concepts.
• Working knowledge of AD, DNS, HTTP/S, SSH, LDAP, DHCP.
• Strong knowledge of TCP/IP, firewalls, networking protocols, and security principles.
• Experience with application design, deployment, backup, recovery, and lifecycle management.
• Expertise in capacity planning, performance tuning, high availability, and security hardening.
• Hands‑on experience with applications from Oracle, SAP, IBM, Microsoft, and similar platforms.
• Experience using automation tools for application management.
• Proven experience with implementations, upgrades, and managing applications in complex environments.
• Ability to perform effectively under high‑pressure, 24/7 on-call situations.
• Strong communication and interpersonal skills.

Education/Certifications:

• Minimum, Bachelor's in IT/ Computer science or related field.
• ITIL (preferred)
• Industry certifications related to application administration
• Project management certifications such as PRINCE2, PMP (advantageous)