Apple Channel Store Advisor, UAE

Role overview

Responsibilities

• Build customer relationships with Apple and share in-depth knowledge of Apple products.
• Showcase products, accessories, and services to provide a strong customer experience.
• Seek opportunities to expand awareness among new and existing customers.
• Stay current on technology and initiatives affecting the customer journey.
• Maintain Apple fixtures, product displays, and merchandising to company standards.
• Inspect and care for store displays daily and escalate issues for timely resolution.
• Deliver individual and group demonstrations, share promotions, and encourage Apple platform adoption.
• Train and influence partner staff while supporting store sales and operations.

Minimum qualifications

• At least 2 years of related experience.
• Passion for helping customers and partners understand Apple technology; curiosity for continuous learning and sharing knowledge.
• Outstanding customer focus, excellent communication, and ability to educate and inspire others.
• Strong relationship-building skills and ability to become a trusted business partner at one point of sale.
• Fluent in English.

Preferred qualifications

• Integrity, trust, and accountability; self-motivation and ability to work independently in a fast-paced, changing environment.
• Time management, multitasking, organization, and prioritization skills.
• Ambition to drive sales results and recommend Apple solutions is desirable.
• Direct sales or solution-based selling background is a plus.

Schedule

• 40 hours per week, including evenings and weekends; schedule is based on business needs.

Workplace

• Work is based in a partner reseller store.