Apartment Rental Coordinator

Position Summary

Leasing & Tenant Acquisition

• Handle inquiries from prospective tenants and provide detailed information about available apartments.
• Conduct property viewings and showcase unit features and amenities.
• Prepare and process lease agreements in accordance with company policies and Qatari rental regulations.
• Maintain accurate records of applications, leases, and tenant documentation.

Tenant Relations & Support

• Serve as the primary point of contact for tenants regarding rental issues, concerns, and requests.
• Ensure timely resolution of tenant complaints in coordination with maintenance and operations teams.
• Foster positive tenant relationships to support renewals and long-term occupancy.

Property Management Coordination

• Coordinate apartment readiness before move-in, including inspections and cleaning schedules.
• Liaise with maintenance staff to ensure timely repairs and upkeep of units.
• Monitor occupancy status and report vacancies to management.

Administrative Duties

• Maintain updated tenant databases and rental tracking systems.
• Process rental payments, deposits, renewals, and move-out settlements.
• Prepare regular reports on occupancy rates, rental income, and leasing activity.

Marketing Support

• Assist in listing available units on rental platforms and social media channels.
• Support promotional campaigns to attract new tenants.
• Gather market feedback to improve leasing strategies.

& Skills

• Bachelor’s degree in Business Administration, Real Estate, or related field preferred.
• 1–3 years of experience in property management, real estate leasing, or customer service.
• Strong communication and negotiation skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office and property management software (if applicable).
• Knowledge of Qatar rental market practices is an advantage.
• Fluency in English required; Arabic is a plus.

Key Attributes

• Customer-focused and service-oriented mindset
• Professional and approachable demeanor
• Problem-solving ability under pressure
• High attention to detail and accuracy
• Ability to work independently and in a team