AO Performance Engineer

About the Opportunity

Ericsson is seeking an AO Performance Engineer to join their team in Riyadh, Saudi Arabia. This full-time role involves monitoring, analyzing, and improving mobile Core Network performance. The position requires 0-1 years of experience and focuses on ensuring network stability, availability, and service quality by combining telecom expertise with analytical and operational skills.

Role Responsibilities

• Monitor and analyze Core Network performance across various network domains and technologies to ensure service availability, stability, and performance.
• Analyze Core Network KPIs, counters, and trends to identify degradation, abnormal behavior, and potential service-impacting issues.
• Investigate performance anomalies using historical trends, counter correlation, thresholds, and established baselines.
• Proactively identify network issues, initiate investigations, coordinate with relevant technical teams, and follow up on corrective actions.
• Support proactive and reactive performance monitoring activities, including timely escalation and resolution of incidents in line with SLAs.
• Analyze performance data and operational reports to identify recurring issues, bottlenecks, and improvement opportunities.
• Support the development and continuous improvement of automated monitoring, anomaly detection, dashboards, and reporting solutions.
• Collaborate with Core Network Operations, Performance Management, Optimization, and other technical teams to improve troubleshooting and operational efficiency.
• Prepare performance reports, technical findings, and operational documentation, clearly communicating risks, issues, and required actions.
• Contribute to automation initiatives and analytical solutions supporting the transformation toward Automated Operations.

Required Experience and Skills

Candidates should possess 0-1 years of experience in a relevant field. The role requires a combination of telecom expertise, analytical thinking, and operational skills to effectively detect anomalies and investigate performance issues.

Working at Ericsson

Ericsson offers an environment where individuals can utilize their skills to develop solutions for complex problems. The company fosters a diverse and inclusive organization, believing that collaboration among individuals with different experiences drives innovation and future growth. Ericsson is an Equal Opportunity Employer.

Application Process

Further details regarding Ericsson's typical hiring process are available online. The company encourages applicants from all backgrounds to apply and realize their potential as part of the Ericsson team.