Analyst - Tech Ops Resource Planning (Hybrid)

%3Cp class=%22MsoNormal%22%3EOur Finance team helps drive business performance through planning, forecasting, and data-driven decision making. As an Analyst - Resource Planning, you will support long-term labor planning for Airport Operations and Technical Operations by developing staffing recommendations, forecasts, and operational analyses. This role combines financial planning, workforce modeling, and operational strategy to ensure staffing levels align with business needs, flight schedules, and service goals. You will work closely with station leadership and cross-functional partners to provide insights that improve productivity, efficiency, and operational performance.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ECore Accountabilities/Key Responsibilities%3C/strong%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EUtilize resource planning tools, staffing standards, forecasted volumes, and labor constraints to develop staffing recommendations for future flight schedules.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPartner with station leadership to review recommendations and finalize monthly manpower authorization levels.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EDevelop accurate budgets, forecasts, annual operating plans, and 18‑month rolling forecasts to support business and financial decision making.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPerform variance analysis and present findings and recommendations to divisional leadership, senior leadership, and Finance partners.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ESupport strategic and ad hoc analyses related to future flight schedules, staffing standard changes, labor agreements, and operational initiatives.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ELead or support low- to medium-visibility projects while collaborating with stakeholders across operational and corporate teams.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EIdentify process improvement opportunities that enhance planning efficiency, reduce service defects, and lower operating costs.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPresent workforce planning analyses, labor productivity insights, and operational performance findings to department and station leadership.%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:16px;%22%3E%3Cstrong style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(0, 0, 0);display:inline-block;font-family:NeuePlakTextforUnited-Rg;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;line-height:24px;margin:0px 0px 12px;max-width:100%;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:break-spaces;widows:2;word-break:break-word;word-spacing:0px;%22%3EPlease note: This is a hybrid role based in Chicago, requiring 3 days in office.%3C/strong%3E%3C/span%3E%3C/p%3E %3Cblockquote dir=%22ltr%22%3E%3Ch4%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3E%3Cstrong%3EWhat’s needed to succeed (Minimum Qualifications):%3C/strong%3E%3C/span%3E%3C/h4%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:31.5pt;mso-list:l0 level1 lfo1;tab-stops:list 31.5pt .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3E1+ years of experience in a finance-related, engineering-related, or other analytical role; internship experience may be considered.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:31.5pt;mso-list:l0 level1 lfo1;tab-stops:list 31.5pt .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EProficiency in Microsoft Excel and PowerPoint with strong analytical, measurement, assessment, and evaluation skills.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:31.5pt;mso-list:l0 level1 lfo1;tab-stops:list 31.5pt .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EStrong verbal and written communication skills with the ability to work effectively across multiple employee groups.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:31.5pt;mso-list:l0 level1 lfo1;tab-stops:list 31.5pt .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EExperience or academic background in a quantitative or operations-related field such as Operations Management, Engineering, Statistics, Mathematics, Business, or Economics.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:31.5pt;mso-list:l0 level1 lfo1;tab-stops:list 31.5pt .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EMust be legally authorized to work in the United States for any employer without sponsorship and maintain reliable, punctual attendance.%3C/span%3E%3C/p%3E%3Cp style=%22margin-left:40px;%22%3E%26nbsp;%3C/p%3E%3Ch4%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3E%3Cstrong%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/strong%3E%3C/span%3E%3C/h4%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EExperience working in or supporting operational environments.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3ECapacity or staffing modeling experience.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EExperience with SQL, Python, or other programming languages.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;%22%3EExperience supporting forecasting, budgeting, or workforce planning initiatives.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:transparent !important;box-sizing:border-box;color:rgb(39, 39, 39) !important;font-family:OpenSans-Regular !important;font-size:16px !important;line-height:1.5 !important;list-style:inherit;margin-bottom:0px;margin-right:!important;margin-top:0px;text-indent:0px;%22%3E%3Cspan style=%22background-color:transparent!important;color:rgb(39,39,39)!important;font-family:Tahoma, Geneva, sans-serif;font-size:12px;%22%3E%3Cspan style=%22box-sizing:border-box;line-height:1.5 !important;list-style:inherit;max-width:100%;text-indent:0px;%22%3EDemonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving.%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:transparent !important;box-sizing:border-box;color:rgb(39, 39, 39) !important;font-family:OpenSans-Regular !important;font-size:16px !important;line-height:1.5 !important;list-style:inherit;margin-bottom:0px;margin-right:!important;margin-top:0px;text-indent:0px;%22%3E%3Cspan style=%22background-color:transparent!important;color:rgb(39,39,39)!important;font-family:Tahoma, Geneva, sans-serif;font-size:12px;%22%3E%3Cspan style=%22box-sizing:border-box;line-height:1.5 !important;list-style:inherit;max-width:100%;text-indent:0px;%22%3EApplies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3C/blockquote%3E Job Details The starting rate / base pay range for this role is $: 66,500.00 to $: 86,616.00, The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards., You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. Job: Finance Primary Location: United States-IL-WHQ - Chicago - Corporate Support Center - Willis Tower Organization: 40 Finance Schedule: Full-time Employee Status: Regular Job Posting: Oct 16, 2026, 2:40:10 PM Unposting Date: Oct 22, 2026, 9:59:00 PM