Analyst Sr Lead, Business Systems Analysis

About the role

What you bring

• Required qualifications
• Extensive business systems analysis experience, including experience leading large and complex projects.
• Strong knowledge of the ATM industry, ATM messaging and related products and services.
• Experience supporting software development life cycles, implementations, production operations and technical issue resolution.
• Strong written and verbal communication skills with the ability to work effectively with clients, software engineers, development teams, vendors and operational support teams.
• Resourceful and proactive approach, with strong ownership, customer service and the ability to work independently on complex initiatives.
• Preferred qualifications
• Experience with ATM or payments testing, certification, technical documentation and implementation support.
• A degree in computer science, information technology or information systems, or an equivalent combination of education, training and relevant work experience.
• The impact you’ll make
• As an ATM/Payments Business Systems Analyst, you will help support and strengthen ATM products while balancing ongoing implementations, operational needs and continuous improvement. Your expertise will help internal teams and suppliers resolve complex issues, improve practices and deliver effective solutions for clients. You will also share your knowledge with other analysts and supplier resources, helping build capability across the broader team.
• What we offer you
• When you join FIS, you become part of a team that's shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally. At FIS, we offer you:
• Internal career growth opportunities
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back

Qualifications

• Extensive business systems analysis experience, including experience leading large and complex projects.
• Strong knowledge of the ATM industry, ATM messaging and related products and services.
• Experience supporting software development life cycles, implementations, production operations and technical issue resolution.
• Strong written and verbal communication skills with the ability to work effectively with clients, software engineers, development teams, vendors and operational support teams.
• Resourceful and proactive approach, with strong ownership, customer service and the ability to work independently on complex initiatives.

Preferred Qualifications

• Experience with ATM or payments testing, certification, technical documentation and implementation support.
• A degree in computer science, information technology or information systems, or an equivalent combination of education, training and relevant work experience.
• The impact you’ll make
• As an ATM/Payments Business Systems Analyst, you will help support and strengthen ATM products while balancing ongoing implementations, operational needs and continuous improvement. Your expertise will help internal teams and suppliers resolve complex issues, improve practices and deliver effective solutions for clients. You will also share your knowledge with other analysts and supplier resources, helping build capability across the broader team.
• What we offer you
• Internal career growth opportunities
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back