Analyst, Product Operations

IHG is seeking an Analyst, Product Operations to support the operational & performance team in delivering the programs, resources, and operating practices that help Product & Technology (P&T) work effectively. As the Analyst, you will coordinate strategic partner activities, monitor and report on P&T Innovation Funds, support the P&T Intern Program, and support the P&T-wide Product Operations and Chief of Staffs. In this role, you will bring structure, reliable execution, and clear communication to cross-functional work while helping drive P&T learning, enablement, and engagement programs. Your Day to Day Own and coordinate Strategic Partner deliverables, including Partner 101 briefs, quarterly progress updates on key workstreams, executive business reviews, leadership deep dives, and partner events Monitor P&T Innovation Fund requests, approvals, spend, and outcomes; maintain accurate reporting and improve visibility for stakeholders Support planning and delivery of the P&T Intern Program, including coordination with HR, tower and intern pairing, program operations, and feedback collection Maintain and improve Product Operations frameworks, templates, resources, and best practices that enable consistent ways of working across P&T Coordinate P&T learning, enablement, leadership, culture, and Lunch & Learn programs Support priority initiatives and SWARM activities as necessary through meeting coordination, stakeholder follow-up, progress tracking, and operational execution Provide ad hoc Product Operations and portfolio support as team and business priorities evolve Develop AI agents and workflows to streamline processes and operations What We Need From You Bachelor's degree in Business, Operations, Communications, Technology, or a relevant field of work 2–5 years of experience in product operations, business operations, program coordination, or a related field Experience leveraging generative AI and large language model (LLM) tools to design and build operational workflows that improve efficiency, consistency, and decision-making Experience developing and implementing AI agents or automations to streamline processes and operations Strong organizational and project coordination skills, with the ability to manage multiple workstreams, deadlines, and stakeholders Strong written and verbal communication skills, with the ability to create clear updates, meeting materials, templates, and leadership-ready presentations Detail-oriented and dependable, with experience maintaining accurate trackers, reports, documentation, and shared resources Proactive, solutions-focused problem-solver who can bring structure to evolving work and drive clear next steps Experience coordinating cross-functional programs, events, or partner activities and building productive stakeholder relationships Travel - limited 10% Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted with the changing needs of the business. #LI-ZY1