Analyst, Operations (Commercial Insurance)

Role overview

Responsibilities

• Provide strategic analysis and recommendations to support Commercial Insurance performance and business objectives.
• Drive alignment and execution of operational initiatives across head office, regions, segments, and RPC business lines.
• Analyze operating results to identify trends, risks, and performance variances.
• Monitor production results against budgets, forecasts, and business targets.
• Develop, track, and report key performance indicators.
• Deliver weekly, monthly, and quarterly performance insights to stakeholders and leadership teams.
• Support business planning and operational effectiveness through data-driven decision-making.
• Prepare executive-level performance reporting for senior management, the Board of Directors, investors, regulators, and auditors.

Qualifications and experience

• University degree in Math/Statistics, Applied Science, Business, or a related program.
• Property & Casualty insurance experience is an asset.
• Proficiency in the Microsoft Office Suite is a must-have.
• Advanced Excel and PowerQuery skills; related experience using Tableau for dashboards and trend identification; prior experience with GCP BigQuery.
• Ability to use data to inform decisions for management and other internal stakeholders.
• Successful clearance of background checks, including criminal checks and leadership references.

Work arrangement

• The position offers a flexible hybrid work experience, with work from the office and virtually depending on the work and collaborators.

Compensation

• The posted salary range is CAD 51,300 to CAD 94,400; the description does not state a pay cadence.

Benefits

• Benefits include a company share ownership program, eligible incentive plans, pension and savings programs with matched RRSP contributions, paid volunteer days, education resources, tuition assistance, study time, wellness programs, and product and service discounts.