ANALYST, ENTERPRISE BUSINESS PROCESS AND SYSTEMS

Role overview

Responsibilities

• Develop and maintain current-state and future-state process maps; identify inefficiencies and recommend enhancements.
• Gather business requirements, translate needs into technical specifications, and improve requirements-gathering practices.
• Create process models, diagrams, and specifications for system enhancements and process changes.
• Develop functional expertise in ERP, HCM, Sales, CMMS, reporting, and business intelligence systems.
• Define project scope, vision, and success criteria with stakeholders and sponsors; maintain requirements throughout project lifecycles.
• Train internal and external users, create training materials and documentation, and communicate system changes.
• Troubleshoot system-related issues and support assigned special projects.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Industrial Engineering, or a related field.
• Demonstrated experience with SQL, Excel, statistical analysis tools, Visio, and process design and mapping tools.
• Proven Business Analyst or similar experience in an enterprise environment; expertise in process modeling, requirements gathering, and system integration.
• Strong analytical, problem-solving, and communication skills; able to investigate workflows and engage stakeholders independently.
• Ability and willingness to travel to company locations as needed, up to 30% of the time.

Preferred qualifications

• Familiarity with Microsoft Power Platform, including Power Apps and Power Automate.
• Ability to align technology solutions with business strategy and experience managing organizational change are preferred.

Benefits

• Benefits include employer-subsidized medical, dental, and vision coverage, life and disability benefits, AirEvac membership, an Employee Assistance Program, 401(k) with company match, paid time off, sick time, and holiday pay.