Analyst – Digital Software Contracts

Position overview

Duties and responsibilities

• Maintain contracts in contract management systems, including Contracts Tracker and Ariba.
• Support execution of MTAs, MSAs, Order Forms, NDAs, and amendments.
• Prepare RFPs and bid packages; assemble price proposals, financial reports, and other data for analysis.
• Respond to client questions about order status, changes, and cancellations; track renewals to timely closure.
• Manage contract execution workflows in DocuSign and coordinate purchase order creation and progress with the PO team.
• Preliminary contract review, markup, and drafting amendments are an added advantage.

Requirements

• 2–3 years of experience in process improvement or customer-query-related projects.
• Strong collaboration, communication, and problem-solving; proficiency in technology-based action and risk tracking, project planning, and execution.
• Analytical, detail-oriented, organized, and adaptable, with strong judgment, time management, and critical thinking.
• Familiarity with digital software and services contracts and a basic understanding of Master Agreements, Statements of Work, and Order Forms.
• Proficiency in Microsoft Excel, Word, and Teams; understanding of Ariba, SAP purchase orders, and MS Office applications.
• A bachelor’s degree is desired; it is not stated as mandatory.

Preferred knowledge

• Familiarity with the sourcing process is preferred but not mandatory.
• Ability to work and communicate effectively with management and individual contributors on the program team.

Work arrangement

• Position role type is Hybrid; employees regularly work both onsite and offsite, with the onsite ratio determined with the leader.
• Role location is Bangalore, India.