Analyst – Digital Software Contracts

Position overview

Essential duties

• Maintain and update contracts in contract management systems such as Contracts Tracker and Ariba.
• Support agreements, order forms, NDAs, and amendments through execution.
• Prepare RFP and bid packages; assemble price proposals, financial reports, and other information for analysis.
• Respond to client inquiries about order status, changes, and cancellations.
• Track contract renewals and manage contract execution workflows through DocuSign.
• Coordinate purchase-order creation and progress with the PO team.
• Preliminary contract review and markup and drafting amendments are listed as an added advantage.

Requirements

• 2–3 years of experience in process improvement or customer-query-related projects.
• Strong collaboration, communication, problem-solving, judgment, time management, and critical-thinking skills.
• Proficiency in tracking actions and risks with technology and in project planning and execution.
• Analytical, detail-oriented, organized, and adaptable approach.
• Familiarity with digital software and services contracts; familiarity with sourcing processes is preferred but not mandatory.
• Proficiency in Microsoft Excel, Word, and Teams.
• Basic understanding of master agreements, statements of work, and order forms.
• Understanding of Ariba, SAP for purchase orders, and Microsoft Office applications.
• A bachelor’s degree is desired; ability to work and communicate across management and program teams is also desired.

Work arrangement

• Hybrid role with regular onsite and offsite work; onsite frequency is determined with the leader.
• The role is associated with RTX’s Bengaluru, India location.

About RTX