Analyst, Demand Forecasting - Control Tower
Role Overview
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About GM
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Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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Qualifications
- Bachelor's Degree in Supply Chain Management, Business, Engineering, Economics, Statistics, Data Analytics, Information Systems, or a related field, or equivalent combination of education and relevant work experience.
Responsibilities
- Own forecasting decisions for critical service parts and emerging issues impacted by supply chain risks, changing demand patterns, and operational challenges.
- Translate customer demand signals, inventory conditions, supplier constraints, and business risks into actionable forecast strategies.
- Monitor critical service parts and emerging exceptions, assess potential business and customer impact, and prioritize issues requiring immediate action.
- Coordinate immediate cross-functional recovery actions, partnering with inventory planning, supplier management, logistics, purchasing, operations, engineering, and other business teams to develop effective solutions.
- Communicate findings, business impacts, recommendations, and next steps to stakeholders and leadership; escalate unresolved risks; and follow up on issues through resolution.
- Act as the central forecasting point of contact for critical part disruptions, maintaining visibility of forecast decisions, business impacts, required actions, accountable owners, and issue status through resolution.
- Serve as the forecasting advocate in cross-functional meetings and business reviews.
- Investigate forecast variances, demand shifts, and emerging trends to identify root causes and corrective actions.
- Drive continuous improvement through innovative thinking, challenging existing processes, and developing tailored solutions for complex business problems.
- Bachelor's Degree in Supply Chain Management, Business, Engineering, Economics, Statistics, Data Analytics, Information Systems, or a related field, or equivalent combination of education and relevant work experience.
- 5+ years of experience in demand forecasting, demand planning, supply planning, inventory planning, inventory management, materials management, production planning, operations planning, Sales & Operations Planning (S&OP), purchasing, procurement, logistics, supplier management, supply chain analytics, business analytics, customer fulfillment, or similar analytical supply chain roles.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated ability to work independently and manage complex business issues.
- Experience leading and influencing teams while collaborating across multiple functions.
- Experience working with large datasets and analytical tools (Python, SQL, Google Workspace, etc.).
- Service-parts, aftermarket, inventory-risk, backorder, or supply-constraint experience.
- Maestro, Kinaxis, SAP IBP, Blue Yonder, or similar forecasting/planning platforms
- Power BI, Tableau, Spotfire business visualization tools creation / management
- Tidal, KNIME, or equivalent Extract Transform Load (ETL) workflow automation tool.
- GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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