Analyst

Key Responsibilities:

The Senior Analyst will be responsible for supporting the work of the Client Events team. Primary responsibility will be assisting with setting up backend CVENT coding, creating/updating CVENT registration sites from beginning to end, management of webinar sites, event communications for Client events, including adjusting HTML code of email templates and updating email content.

Desired Candidate Profile:

• Candidate must be Graduate in BTech or BSC (Computer Science)

• Minimum 4 years of experience in email marketing & email campaign management

• Experience with CVENT Flex or like-event registration systems

• HTML5/CSS3/JavaScript/JQuery experienceCreate emails using HTML in CVENT (Client event marketing platform) or Dreamweaver, and set up in CVENT

• Management of event registration/invitation lists

• Exceptional writing, editing, and verbal communication skills

• Knowledge of HTML and CSS coding – Mandatory

• Knowledge of Microsoft Excel – Mandatory

• Update existing email templates in CVENT with new content

• Problem solving ability and consideration of process improvements

• Excellent organizational skills and strong attention to detail

• Capacity to manage multiple priorities and tasks simultaneously

• Maintain database hygiene by supporting standardization of CRM database fields.

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Financial Planning & Analysis.

Experience: 1-3 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.