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Alpha Client Implementation Manager, Vice President

State Street
London, GBR
Full-time
Onsite
Discovered 3 weeks ago
Programme and project managementClient implementationState Street AlphaFront-to-back financial services technologyCross-functional team leadershipProgramme governance

Full Job Posting

Role overview

Lead complex, client-facing State Street Alpha implementation programmes across products and services.

The role involves full-lifecycle front-to-back technology and services projects and collaboration across State Street and Charles River teams.

Programme delivery

  • Oversee major elements or phases of client implementation programmes and monitor progress, resolving issues and initiating corrective action.
  • Lead teams across Alpha, CRD, SSCD, Operations, Product, Technology, Data, Testing, and external client stakeholders.
  • Drive Target Operating Model discussions across front-, middle-, and back-office functions.
  • Promote continuous improvement, automation, and AI-driven initiatives to improve delivery efficiency, transparency, and client experience.
  • Support timely programme delivery, risk management, change control, and delivery within budget.
  • Monitor expenditure against delivered and realised benefits and report programme progress to internal and external steering committees.
  • Capture business requirements, define solutions, and manage dependencies, interfaces, reporting, and milestones.

Governance and contracting

  • Drive programme governance through executive steering committees, migration committees, risk forums, and senior stakeholder updates.
  • Communicate decisions and guidance from oversight and leadership groups to programme and product owners.
  • Work with Legal and product owners on contract structures, service schedules, business ownership, and service commitments.
  • Define migration and transition schedules, assumptions, phasing, sequencing, developments, timing, and dependencies.
  • Provide implementation, operational readiness, and transition expertise during solution design and contractual discussions.
  • Assess delivery, operational, and implementation risks arising from contractual commitments and engage stakeholders to mitigate impacts.

Candidate requirements

  • Experienced project or programme management candidate with in-depth full-lifecycle experience on complex front-to-back technology and services projects.
  • Ability to lead and collaborate across products, services, organisational levels, disciplines, and external client teams.
  • Experience managing large-scale, multi-location projects across multiple business lines.
  • Strong leadership, critical thinking, problem-solving, decision-making, and relationship-management skills.
  • Willingness to drive resolutions and own outcomes.

About State Street Alpha

State Street describes Alpha as an open platform connecting front-, middle-, and back-office functions and bringing together data, technology, and services across providers.

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