Allocation Officer

Key responsibilities

• Coordinate the daily allocation of Pool, Bank, Part-Time Extra and Agency nursing and midwifery staff to vacancies across Western Health. Work closely with Nurse/Midwife Unit Managers and key stakeholders to respond to changing workforce and staffing requirements. Proactively plan and fill upcoming shifts by matching staff availability, skills and requirements to vacancies. Liaise with external nursing agencies to source appropriately qualified staff when required. Maintain accurate workforce records, staff profiles, availability and professional registration information. Process shift allocations, timesheets and workforce data accurately and within required timeframes. Provide exceptional customer service and clear communication to staff, managers and external stakeholders. About you: Exceptional organisational skills with excellent attention to detail. Ability to work autonomously and manage time efficiently and effectively. Ability to work under pressure and meet deadlines. Computer literacy with fast and accurate data entry skills. Excellent customer service skills and strong communication skills. To have a flexible and positive attitude. Ability to work across a seven-day week rotating roster, including weekends and public holidays (essential). IMPORTANT: In your cover letter, please specify the exact role you are applying for eg. Part-time ongoing OR casual. Click here for the Position Description. About Western Health Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions. More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care. We are committed to driving innovation, and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care. We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities. Why join us? Compensation and Benefits Competitive salaries, flexible work options, and wellbeing programs. Scholarships and grants to support ongoing learning. Learning and Development Access personalised pathways through the Western Health Learning Academy. Opportunities for postgraduate study, clinical education, and mentorship. Community Impact and Inclusion Make a difference through compassionate care in a diverse, inclusive workforce. Contribute to community wellbeing initiatives and healthcare research. Organisational Culture and Environment Work in a collaborative, innovative team focused on continuous improvement and excellence. Ready to make an impact? If you’re passionate about providing high-quality administrative support, delivering exceptional customer service and making a meaningful contribution to the nursing and midwifery workforce, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying. Closing date: 11:59pm on 26 October 2026. Enquiries: For further information about this role, contact Hannah Sharrock (Acting ADONM) via [email protected] . Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). Western Health is committed to the psychosocial safety of all applicants and employees. Western Health does not accept unsolicited resumes/applications from recruitment agencies. Western Health