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indeed

All rounder beautician

Omorfia Group LLC
Dubai, UAE
fulltime, contract
AED 2,800/month
Yesterday
BeauticianRounder
Free

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Key skills for this role

BeauticianRounder
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Key Responsibilities

· Make outbound calls to salon clients using provided details (client name, contact number, service taken, stylist/therapist, and branch).

· Collect feedback on the client’s salon visit, including service quality, staff professionalism, and overall experience.

· Identify and document any issues, concerns, or dissatisfaction shared by clients.

· Escalate service-related complaints to the relevant salon management or customer care team.

· Maintain accurate records of client feedback in the shared tracker or CRM system.

· Follow up with clients when required to ensure concerns are addressed and resolved.

· Maintain a warm, friendly, and professional tone aligned with the salon brand experience.

· Engage with prospective and inactive clients to boost branch footfall and encourage repeat visits.

Required Skills & Qualifications

· Excellent verbal communication skills.

· Experience in customer service, hospitality, or salon/beauty industry is preferred.

· Strong listening skills with an empathetic approach.

· Basic computer knowledge and ability to update records accurately.

· Ability to handle feedback and respond to the complaints calmly and professionally.

Pay: AED2,800.00 - AED3,000.00 per month

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