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All-Bound Sales Development Representative (ADR) - MENA

ShuftiDubai, UAE3 days agoMid-Senior
Mid-Seniorfulltime

Skills

Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)

About This Role

About The Role

We are seeking an experienced and highly motivated All-Bound Sales Development Representative to own a top-of-funnel pipeline for a designated Shufti region.

In this critical role, you will combine inbound lead qualification and outbound prospecting into a single regional engine that ensures seamless top-of-funnel operations.

You will work directly with the Regional Vice President and Regional Marketing to deliver a unified, localized go-to-market strategy that maximizes market penetration and accelerates revenue growth.

****Key Responsibilities****

****Inbound Lead Management ("The Net")****

  • Lead Qualification & Nurturing: Qualify high-intent leads and move them to discovery; nurture mid-intent leads through personalized sequences.
  • Re-Engagement: Proactively re-engage ghosted leads to reinvigorate interest and qualify them for sales opportunities.

****Outbound Lead Generation ("The Spear")****

  • Target Account Strategy: Collaborate with the Regional VP to develop the regional target list, identifying top accounts in Fintech, iGaming, Neobanks, and regulated institutions.
  • Multi-Channel Outreach: Execute multi-channel sequences (email, phone, social, video) with 8–12 touches per prospect using Challenger messaging.
  • Market Penetration: Conduct research to identify high-potential accounts, ensure market coverage, and position Shufti as the regional category leader.
  • ****Pre-Discovery & Hand-Off ("The Bridge to AE")****
  • Pre-Discovery Calls: Conduct initial qualification calls to validate fit and ensure a smooth hand-off to Account Executives.
  • Gold Standard Briefing: Create comprehensive dossiers using SPICED/BANT-C methodology so AEs can focus on closing, not qualification.
  • ****Cross-Functional Collaboration****
  • Partnership with Leadership: Work closely with the Regional VP and Marketing to align on go-to-market strategy, messaging, and tactics.
  • Market Insights: Provide feedback on lead quality, prospect sentiment, and regional trends to continuously optimize motion.

****Performance Metrics & KPIs****

  • Sales Accepted Leads (SALs): 20+ per month.
  • Lead-to-Opportunity Conversion: 35–40%.
  • Pipeline Contribution: USD 1.2M – 2.5M annual, depending on region.
  • Speed to Lead: 100% of MQLs contacted within 15 minutes.
  • Discovery Accuracy: 95% of leads passed to AEs meeting SPICED/BANT-C criteria.
  • ****Required Qualifications****
  • Experience: 3–5 years in sales development, business development, or lead qualification with a record of exceeding targets.
  • Sales Skills: Expertise in both inbound qualification and outbound prospecting across multiple channels.
  • Industry Knowledge: Experience in the designated region, ideally in FinTech, iGaming, Neobanks, or regulated verticals.
  • Tools: Proficient with CRM (Salesforce/HubSpot), prospecting tools (Sales Navigator, ZoomInfo), and sales automation platforms.
  • Communication: Strong written and verbal skills; comfortable engaging C-level executives.
  • Approach: Independent operator with a strong sense of ownership and accountability.
  • ****Preferred Qualifications****
  • Languages: Regionally relevant languages (e.g., Arabic).
  • Certifications: Training in modern sales methodologies (Challenger, SPIN, MEDDPICC).

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Job Description About The Role We are seeking an experienced and highly motivated All-Bound Sales Development Representative to own a top-of-funnel pipeline for a designated Shufti region. In this critical role, you will

Skills

Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)

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