Air Freight Operations Lead (import and export)
Role Overview
The Air Freight Operations Lead (Import and Export) is a full-time, on-site role based in the Riyadh Region.
The role oversees day-to-day air freight operations for both import and export shipments, ensuring timely handling, documentation accuracy, and compliance with relevant regulations.
Key Skills for This Role
Full Job Posting
Company Description
Safe Hands Shipping Line is a licensed customs broker and freight forwarder based in Riyadh, Saudi Arabia, serving business customers importing and exporting by sea and air.
The company specializes in FCL sea freight, urgent B2B air freight for high-value commercial cargo, customs clearance, warehousing, nationwide GPS-tracked distribution, and Importer of Record (IOR) services.
The company holds TGA Freight Forwarder Broker License 42/00008120, ISO 9001:2015, ISO 45001:2018, and CR 1010908989.
Role Description
The Air Freight Operations Lead (Import and Export) is a full-time, on-site role based in the Riyadh Region.
The role oversees day-to-day air freight operations for both import and export shipments, ensuring timely handling, documentation accuracy, and compliance with relevant regulations.
Responsibilities
- Coordinate with airlines, ground handlers, and customers.
- Prepare and review air waybills and customs documentation.
- Monitor shipment status and resolve operational issues.
- Optimize workflows and maintain service quality and safety standards.
- Guide junior team members.
- Collaborate closely with customs clearance and warehousing teams to ensure efficient end-to-end cargo movement.
Qualifications
- Candidates should possess strong air freight operations experience, including import and export handling, airline coordination, and knowledge of international shipping procedures.
- Candidates should possess skills in documentation management.
Must Have
- 3 years in air-freight operations at a forwarder or airline/GSA in KSA or the GCC, with letters from previous employers (dates and duties).
- A valid IATA DGR Acceptance certificate (Category 6 / function 7.3), or ready to sit it within 30 days.
- KSA airport experience: SAL terminals, FASAH, delivery orders, CargoGate.
- Arabic and English.
- IATA Cargo Introductory diploma.
- Experience at an IATA-accredited agent (CASS settlements, e-AWB, Cargo iQ milestones).
- SABER / SFDA awareness for regulated goods.
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