AI Workflow Engineer

On-site \| Abu Dhabi

Technical Solution Delivery

• Lead the technical implementation and configuration of our AI workflow automation platform for customers and partners.
• Design, build, and deliver PoCs and pilot projects that showcase the value of AI-powered workflows.
• Integrate our solutions with third-party systems (APIs, web services), focusing on seamless data flow and interoperability.

Integrations & APIs

• Work hands-on with APIs, data connectors, and middleware to enable integration with ERP, CRM, and other enterprise platforms.
• Troubleshoot and resolve integration issues, quickly diagnosing and addressing technical challenges.

Partner & Customer Interaction

• Collaborate closely with our strategic partner’s technical and project teams on joint solutions and client engagements.
• Engage with customer technical teams to understand their environments, integration needs, and business processes.
• Support onboarding, technical training, and enablement sessions for client and partner teams.
• Travel for project delivery, onsite workshops, and partner collaboration.

Documentation & Handover

• Prepare clear technical documentation, integration guides, and handover materials for both customers, partners, and internal teams.

Internal Collaboration

• Relay customer and partner feedback to Product and Engineering, helping to drive product improvement.
• Stay current on trends in AI, workflow automation, and enterprise system integration.

What We’re Looking For

• Proven technical background in AI, machine learning, workflow automation, or related fields.
• Strong hands-on experience with system integrations and APIs (REST, SOAP, webhooks, etc.).
• Experience integrating with enterprise platforms (ERP, CRM, HR, finance systems, etc.) is highly desirable.
• Ability to work directly with partner and customer technical teams—solving problems and building trust.
• Excellent troubleshooting, documentation, and communication skills.
• Organized, proactive, and comfortable managing multiple projects in a fast-paced startup environment.
• Willingness and ability to travel as required for client and partner engagements.
• Eagerness to learn, share, and grow with the team.

Bonus Points

• Hands-on integration experience with major ERP or CRM platforms (e.g., SAP, Oracle, Microsoft Dynamics, Salesforce, etc.).
• Familiarity with workflow orchestration engines.
• Coding or scripting skills (Python preferred).
• Experience delivering technical workshops or training sessions.
• Knowledge of security and compliance best practices in integrations.

What We Offer

• Opportunity to shape the marketing analytics strategy at a leading AI company.
• Exposure to cutting-edge AI/ML applications in real-world business contexts.
• Collaborative, innovative, and growth-driven work environment.
• Competitive compensation, benefits, and career advancement opportunities.