AI Transformation Manager, Strategy & Operations

Company Profile

Role Summary

• AI Strategy & Use-Case Ownership

• Own the AI transformation roadmap for the company, prioritizing use cases, and driving consensus across key stakeholders on the same.
• Translate opportunities into clearly scoped initiatives with defined success metrics, owners, and timelines.
• Maintain a sharp view of the company's priorities, ensuring AI initiatives are sequenced against the problems that matter most.

• AI Product Delivery

• Drive the end-to-end delivery of AI products and agents - spanning conversational and voice agents, AI-generated client narratives, and internal/external productized tools - from build through testing, go-live, and iteration.
• Set and hold quality and performance bars (e.g. accuracy targets, latency, conversation quality), and define the test cases and acceptance criteria required for go-live.
• Run disciplined launch governance, including mandatory Go/No-Go decisions, milestone calendaring, and structured course-correction when risks surface.
• Partner closely with Product and Engineering to unblock delivery, and manage external AI vendors and partners against scope, cost, and quality.

• Go-to-Market & Client Rollout

• Design and execute the GTM for AI products - defining target segments, decision-maker outreach, launch sequencing, and enablement.
• Build the supporting assets and operating model for rollout: sales scripts, communication templates, support flows, manuals, and beta framing.
• Coordinate sales leaders, business consultants, and client-facing teams through structured testing and launch, and establish feedback loops to capture qualitative and quantitative outcomes from clients.

• Impact, Adoption & Reporting

• Define and track the metrics that prove value - adoption, accuracy, ROI, token/cost efficiency, and downstream commercial impact - and instrument initiatives so impact is measurable.
• Consolidate stakeholder and client feedback into trackers and structured reviews that drive the next iteration.
• Communicate progress, risks, and outcomes through concise, "so-what"-focused updates to senior leadership and the executive team, running a regular check-in cadence on the AI agenda.
• Cross-Functional Leadership
• Act as the connective layer across Strategy, Product, Engineering, Commercial, and external partners, aligning them around shared goals and timelines.
• Influence and align senior stakeholders, sequencing the right people into the right decisions at the right time.
• Coach and direct junior team members and contributors supporting AI workstreams, raising the bar on execution quality across the group.

Desired Qualifications

• 5–6 years of experience in a high-performance environment (top-tier consulting + strategy, product, or AI/technology), with a track record of shipping initiatives to outcomes.
• Prior work in software engineering is a plus.
• Demonstrated ability to deliver complex, cross-functional projects end-to-end - structuring ambiguous problems, driving execution, and managing risk and stakeholders to a result.
• Strong fluency with applied AI - practical understanding of LLMs, agents, and AI product workflows - and the judgment to know where AI does and does not create value.
• Experience driving go-to-market or commercial rollout, ideally with client-facing or sales stakeholders.
• Comfort with data: able to define metrics, work with data to diagnose and decide, and build a compelling, insight-led business case.
• Excellent storytelling and executive communication — able to build crisp narratives and presentations for senior and executive audiences.
• Ability to work with and influence people at all levels of the organization, and to direct or coach others on delivery.
• Fluency in English with strong oral and written communication skills.
• Strong command of MS Excel and MS PowerPoint, with an eye for detail.
• Our promise to talent
• At Property Finder, we believe talent thrives in an environment where you can be your best self.
• Where you are empowered to create, elevate, grow, and care.
• Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region.
• We attract top talent who want to make an impact.
• We firmly believe that when our people grow, we all succeed.

• Data Beats Opinions, Speed Beats Perfection

• Optimise for Impact

• Act Like An Owner

• The Biggest Risk is Taking no Risk at All