AI Tech Lead

Job description

Key Responsibilities

• Own and manage the AI architecture and harness, including model selection, prompting patterns, retrieval design, guardrails, and voice pipeline.
• Document technical decisions with clear rationale.
• Define evaluation standards and transition key work from experimentation to production.
• Implement leading testing frameworks for Agentic development.
• Ensure production monitoring and online evaluations detect quality drops, hallucinations, and latency spikes proactively.
• Lead the AI team in the design, development, and delivery of the Agentic Platform.
• Mentor AI engineers, enhance technical standards through pairing and feedback, and contribute to hiring processes.
• Lead debugging efforts for critical production incidents related to AI behavior.
• Manage the development of prototypes and experiments to validate new capabilities, such as new models, agent patterns, or voice features.
• Collaborate with the Product team to translate customer use cases into technical requirements.
• Partner with the Engineering team on shared platform initiatives, including tool calling, workflows, deployment, and scaling.

Required Qualifications and Experience

• A minimum of 10 years of relevant experience in AI engineering and technical leadership.
• Key Attributes and Behaviors
• Ownership: Takes responsibility for outcomes from beginning to end, including addressing gaps between teams, and follows through without prompting.
• Trade-off Judgment: Bases decisions on business needs and can articulate the trade-offs between quality, speed, and cost.
• Constructive Challenge: Comfortable questioning existing approaches and proposing improved alternatives.
• Team Player: Shares credit, supports teammates' success, and prioritizes team goals over individual achievements.
• Creativity and Innovation: Solves complex challenges with unconventional thinking and champions innovative solutions.

Work Environment

• This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role involves working within a team of AI engineers and collaborating with product and engineering departments.