AI Specialist – Automation & Digital Intelligence
Role Overview
The AI Specialist develops, implements, and manages AI solutions to automate business processes and strengthen digital capabilities and social media presence.
The role covers bots, intelligent agents, automated workflows, monitoring systems, business efficiency, customer engagement, data analysis, and brand visibility.
Key Skills for This Role
Full Job Posting
Role overview
The AI Specialist develops, implements, and manages AI solutions to automate business processes and strengthen digital capabilities and social media presence.
The role covers bots, intelligent agents, automated workflows, monitoring systems, business efficiency, customer engagement, data analysis, and brand visibility.
AI and automation delivery
- Design and develop AI-powered bots, chatbots, and intelligent agents for business applications.
- Integrate AI solutions with business systems, websites, and digital platforms; improve models, prompts, workflows, and bot performance.
- Identify tasks for automation and build workflows for notifications, reporting, data processing, and task management.
- Evaluate automation platforms, document systems, and ensure they operate reliably and securely.
Digital engagement and brand monitoring
- Monitor social media activity, brand mentions, trends, audience sentiment, and online presence across relevant channels.
- Automate routine customer communications and use analytics to identify engagement opportunities.
- Use AI to identify inaccurate online information and support appropriate responses or correction requests.
- Support SEO, digital content, online communications, and management reporting on online trends and reputation.
Research, innovation, and enablement
- Test emerging AI tools and platforms, recommend practical solutions, and develop proof-of-concept projects.
- Train relevant employees on approved AI tools and automated workflows where required.
Required skills and experience
- Demonstrable experience developing AI-powered bots, chatbots, or intelligent agents.
- Practical knowledge of AI tools, automation platforms, and workflow integration.
- Experience with LLMs, prompt engineering, and AI-assisted applications.
- Understanding of social media platforms, digital engagement, and online monitoring.
- Knowledge of APIs and third-party integrations; analytical, technical, and problem-solving skills.
- Ability to translate business needs into practical AI solutions and explain technical concepts clearly.
- Proactive approach to researching, testing, and implementing new technologies.
Preferred technical skills
- Experience with OpenAI or other LLM platforms, AI agents, chatbot development, n8n, Make, Zapier, or similar tools is advantageous.
- Python or JavaScript, API integration, webhooks, social media management and listening tools, SEO, digital analytics, dashboards, and automated notifications are listed as advantageous.
Candidate profile
- The employer seeks a practical, technically capable, innovative problem-solver able to demonstrate working AI solutions and explain their measurable business value.
- The application questions state that immediate availability is sought and that candidates need experience working across all levels of social media.
Pay
- Pay is AED 4,000 to AED 6,500 per month.
Workplace
- Work location is in person.
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