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indeed

AI & Process Automation Analyst (Must reside/work within firm footprint)

Synovus
Atlanta, USA
Full-time
Senior
Onsite
Discovered Yesterday
PythonSQLPower AutomatePower AppsPower PlatformCopilot

Full Job Posting

Position summary

Hands-on technical builder role creating automation, AI-enabled tools, and data-driven solutions to reduce manual effort and improve efficiency.

Works alongside business stakeholders and partners with enterprise Technology and AI teams when solutions need scaling.

Core responsibilities

  • Build, test, and implement automation and AI-enabled solutions using Python, Power Automate, Power Platform, Copilot, and other approved tools.
  • Automate recurring reporting, data collection, notifications, and administrative processes.
  • Develop self-contained AI use cases, including Copilot workflows, prompt assets, and document or knowledge tools.
  • Create business requirements and solution-design documentation covering business purpose, data sources, logic, controls, and support needs.
  • Support solutions after go-live and identify when enterprise teams should scale them.
  • Use approved agentic coding tools, including CoPilot, Cowork, or Claude Code, for development, debugging, and testing under firm policy.
  • Analyze data sources and flows; use Python and SQL to extract, clean, validate, and connect data.
  • Document data flows and dependencies for maintenance and future development.
  • Partner with process owners to identify pain points and simplify workflows before automating them.
  • Develop test cases, perform initial testing, support user acceptance testing, and assist business partners with validation.
  • Support Model Risk Management review, validation, documentation, and governance when needed.
  • Support intake and prioritization of automation and AI ideas; track hours saved, errors reduced, and cycle-time improvements.

Minimum qualifications

  • Bachelor’s degree or equivalent combination of education and practical experience.
  • At least five years of experience in automation, data analysis, business intelligence, or software/scripting development.
  • Working proficiency in coding, scripting, or query languages such as Python and SQL.
  • Experience with at least one low-code or automation platform, such as Power Automate or Power Apps.

Tools and work practices

  • Maintain current knowledge of approved automation, AI, and low-code tools, platforms, and firm policies.
  • Build effective working relationships across Operations, Governance, Analytics, Technology, QA, and Managed Services.

Risk and service expectations

Observe applicable policies, procedures, laws, regulations, and risk limits; promptly report known or suspected violations.

Provide distinctive service to internal business partners and assist teammates as needed.

The description also includes a duty to meet clients’ financial needs and refer them to specialty areas such as Trust, Investments, Insurance, and Treasury Management.

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