AI & Process Automation Analyst (Must reside/work within firm footprint)
Role Overview
Hands-on technical builder role creating automation, AI-enabled tools, and data-driven solutions to reduce manual effort and improve efficiency.
Works alongside business stakeholders and partners with enterprise Technology and AI teams when solutions need scaling.
Key Skills for This Role
Full Job Posting
Position summary
Hands-on technical builder role creating automation, AI-enabled tools, and data-driven solutions to reduce manual effort and improve efficiency.
Works alongside business stakeholders and partners with enterprise Technology and AI teams when solutions need scaling.
Core responsibilities
- Build, test, and implement automation and AI-enabled solutions using Python, Power Automate, Power Platform, Copilot, and other approved tools.
- Automate recurring reporting, data collection, notifications, and administrative processes.
- Develop self-contained AI use cases, including Copilot workflows, prompt assets, and document or knowledge tools.
- Create business requirements and solution-design documentation covering business purpose, data sources, logic, controls, and support needs.
- Support solutions after go-live and identify when enterprise teams should scale them.
- Use approved agentic coding tools, including CoPilot, Cowork, or Claude Code, for development, debugging, and testing under firm policy.
- Analyze data sources and flows; use Python and SQL to extract, clean, validate, and connect data.
- Document data flows and dependencies for maintenance and future development.
- Partner with process owners to identify pain points and simplify workflows before automating them.
- Develop test cases, perform initial testing, support user acceptance testing, and assist business partners with validation.
- Support Model Risk Management review, validation, documentation, and governance when needed.
- Support intake and prioritization of automation and AI ideas; track hours saved, errors reduced, and cycle-time improvements.
Minimum qualifications
- Bachelor’s degree or equivalent combination of education and practical experience.
- At least five years of experience in automation, data analysis, business intelligence, or software/scripting development.
- Working proficiency in coding, scripting, or query languages such as Python and SQL.
- Experience with at least one low-code or automation platform, such as Power Automate or Power Apps.
Tools and work practices
- Maintain current knowledge of approved automation, AI, and low-code tools, platforms, and firm policies.
- Build effective working relationships across Operations, Governance, Analytics, Technology, QA, and Managed Services.
Risk and service expectations
Observe applicable policies, procedures, laws, regulations, and risk limits; promptly report known or suspected violations.
Provide distinctive service to internal business partners and assist teammates as needed.
The description also includes a duty to meet clients’ financial needs and refer them to specialty areas such as Trust, Investments, Insurance, and Treasury Management.
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