AI & Governance – Technical Manager
Role Overview
Lead and accelerate organization-wide AI adoption across Security in a regulated environment governed by PCI DSS and GDPR.
The role combines programme and project management with AI deployment, change management, and measurable business outcomes.
The description calls for 12–15 years of overall professional experience.
Key Skills for This Role
Full Job Posting
Role overview
Lead and accelerate organization-wide AI adoption across Security in a regulated environment governed by PCI DSS and GDPR.
The role combines programme and project management with AI deployment, change management, and measurable business outcomes.
The description calls for 12–15 years of overall professional experience.
Required experience and capabilities
- Track record managing technology or transformation projects or programmes and driving AI, digital, or productivity adoption at scale.
- Practical understanding of enterprise AI or GenAI tools and how to embed them in workflows.
- Experience in payment technology and/or information security; working knowledge of PCI DSS, GDPR, information security, and data protection.
- Stakeholder, change management, communication, influencing, analytical, KPI/OKR, and governance capabilities.
- Able to work remotely with minimal supervision in changing priorities; portfolio or programme experience across cross-border teams and business units.
AI adoption and transformation
- Drive AI adoption across Security; manage the transformation portfolio, track progress, and remove barriers.
- Identify, prioritize, and scale use cases; maintain a use-case pipeline and adoption roadmap with clear ownership.
- Lead AI-enabled process transformation and deliver projects end to end, governing scope, timelines, budgets, dependencies, risks, and benefits.
- Increase awareness through sessions, webinars, and technology talks; lead training, communications, and communities of practice.
Agentic AI and governance
- Oversee agentic AI initiatives, autonomous task execution, and decision-support automation.
- Establish ethical guardrails, monitoring, containment, and human-in-the-loop requirements; validate outcomes and support safe production deployment.
- Align initiatives with the Group Security North Star strategy and security objectives; report progress and value to leadership.
Security and compliance
- Ensure AI adoption complies with PCI DSS, GDPR, and internal information security and data security policies.
- Work with the CISO office, Information Security, and Data Privacy teams to enable responsible, compliant, secure AI use.
- Safeguard cardholder and personal data through data classification, handling, and protection standards.
- Embed security-by-design and privacy-by-design in AI-enabled processes, tools, and working practices.
Preferred experience
- Exposure to AI governance, responsible AI, or AI risk management frameworks is preferred.
- Familiarity with North Star and OKR-based strategic execution is preferred.
- Experience building AI champion networks and communities of practice in a large organization is preferred.
Work arrangement
- The description says the role should be able to work remotely with minimal supervision.
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