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AI Governance Operations And Platform Lead

EY
Kochi, IND
Lead · 20+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities

  • AI Governance Operations
  • Operationalize EY's AI Governance framework across all AI, GenAI, Machine Learning, and intelligent automation solutions.
  • Ensure governance controls are embedded throughout the AI lifecycle, from ideation and development through deployment, monitoring, and retirement.
  • Drive onboarding of AI solutions into the governance platform and ensure compliance with mandatory governance requirements.
  • Facilitate execution of AI risk assessments, control evaluations, approvals, and periodic compliance reviews.
  • Monitor governance compliance metrics and identify control gaps, policy deviations, and remediation requirements.
  • Support audits, regulatory reviews, and internal compliance assessments related to AI governance.
  • AI Governance Platform Ownership
  • Serve as Product Owner for the ServiceNow-based AI Governance platform.
  • Define and prioritize platform roadmap, enhancements, user stories, and functional requirements.
  • Ensure governance workflows, approval processes, and control assessment mechanisms remain aligned to evolving business and regulatory requirements.
  • Manage platform configuration, testing, release planning, user adoption, and operational support.
  • Work with ServiceNow development teams to implement new governance capabilities and integrations.
  • Drive automation of governance activities wherever possible to improve operational efficiency and compliance monitoring.
  • AI Risk & Controls Management
  • Support management and execution of the AI Risk and Controls Matrix (RACM).
  • Ensure governance controls are mapped to applicable AI risks and regulatory obligations.
  • Monitor control implementation status and effectiveness across AI solutions.
  • Support implementation of Responsible AI principles, AI control standards, and compliance requirements.
  • Maintain governance evidence and reporting needed to demonstrate adherence to enterprise AI policies.
  • Stakeholder Engagement
  • Partner with AI product owners, engineering teams, architecture teams, across ET, CT and Info Sec, privacy, legal, risk management, and business stakeholders.
  • Translate governance policies and standards into practical platform workflows and operational processes.
  • Gather business requirements and convert them into governance platform capabilities.
  • Facilitate governance review meetings and provide guidance on compliance obligations and control requirements.
  • Act as the primary point of contact for platform-related governance inquiries.
  • Reporting & Continuous Improvement
  • Develop governance dashboards, metrics, and executive reporting.
  • Track platform adoption, governance coverage, control compliance, and remediation activities.
  • Drive continuous improvement of governance processes, controls, and platform functionality.
  • Benchmark governance practices against industry standards and emerging regulations.
  • Required Qualifications & Experience
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Risk Management, or related discipline.
  • 20+ years of experience in governance, risk management, compliance, IT controls, ServiceNow, or enterprise platform management.
  • Experience serving as a Governance Lead, Product Owner, Platform Manager, Business Analyst, or
  • Experience working with enterprise governance, compliance, workflow, or GRC platforms.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Experience managing process implementation across large, complex organizations.
  • Preferred Knowledge
  • Working knowledge of:
  • AI Governance and Responsible AI frameworks
  • AI Risk & Controls Matrix (RACM)
  • AI Control Frameworks and AI Control Plans (AICP)
  • AI risk assessment methodologies
  • AI lifecycle governance processes
  • Regulatory frameworks such as EU AI Act, NIST AI RMF, ISO 42001, and emerging AI regulations
  • ServiceNow platform capabilities, workflows, and integrations
  • Technology risk, cybersecurity, privacy, and compliance management
  • Key Competencies
  • Product Ownership
  • Governance & Controls Management
  • ServiceNow Platform Expertise
  • Stakeholder Management
  • Business Analysis
  • Risk & Compliance Management
  • Process Design & Automation
  • Data-Driven Decision Making
  • Communication & Influencing Skills
  • EY | Building a better working world
  • EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
  • Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
  • Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Risk Management, or related discipline.

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