oracle
AI Engineering Manager (Player-Coach)
Black Box Careers
USA
Full-time
Manager · 8+ years experience
Onsite
Discovered 1 weeks ago
azuresapservicenowsharepoint
Key Skills for This Role
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Full Job Posting
What You Will Do
- People Leadership & Team Growth
- Build and operate a repeatable hiring pipeline: role definitions, interview loops, candidate evaluation, and hiring decisions aligned to AI CoE priorities.
- Implement structured onboarding: access readiness, environment setup, architecture standards, and first-deliverable ramp plans.
- Coach engineers through 1: 1s, feedback cycles, goal setting (OKRs), and career development plans.
- Develop strong technical ownership within squads by mentoring tech leads and driving accountability.
- Manage interns/contractors and ensure quality standards and expectations are consistently applied.
- Execution Management & Delivery Discipline
- Translate portfolio priorities into clear squad execution plans with ownership, sequencing, and sustainable workload distribution.
- Partner with Agile Delivery and Product roles to ensure requirements are clear, teams are planned against realistic capacity, and delivery remains predictable.
- Drive consistent execution behaviors: reduced thrash, clear ownership of technical debt, and strong follow-through.
- Hands-on Technical Leadership (Player-Coach)
- Participate in technical design reviews to ensure solutions are scalable, maintainable, and aligned to enterprise constraints (security, reliability, integrations).
- Review code and validate implementation approaches; coach engineers on best practices and quality improvements.
- Support critical debugging, incident response, and root cause analysis; drive corrective and preventive actions.
- Contribute hands-on through spikes/prototyping or targeted coding when required to unblock delivery (without becoming the primary IC).
- Engineering Quality, SDLC & Operational Readiness
- Establish and enforce engineering standards: code review discipline, branching strategy, testing practices, and release readiness checklists.
- Improve production readiness: monitoring expectations, incident runbooks, post-release stabilization practices.
- Promote reuse and maintainability through shared libraries, reference architectures, and consistent implementation patterns.
- Developer Productivity & Tooling (DevEx)
- Improve developer productivity and delivery quality through standardization and automation across Azure DevOps (Repos/Boards/Pipelines).
- Define and enforce PR policies, CI/CD quality gates, reusable repo/pipeline templates, and environment setup automation.
- Drive measurable improvements in throughput and reliability using agreed metrics (e.g., lead time, deployment frequency, change failure rate, mean time to recovery).
Required Qualifications
- 8+ years in software engineering, including 2+ years in engineering management with people management responsibilities.
- Strong technical foundation with the ability to review code, debug issues, and guide architecture decisions (hands-on leadership).
- Proven experience leading teams delivering production software (APIs/services, integrations, and/or UI).
- Demonstrated ability to hire, onboard, coach, and grow engineering talent.
- Strong execution discipline: can translate priorities into delivery without micromanagement.
- Strong engineering quality mindset: code reviews, testing, CI/CD gates, and operational readiness.
Preferred Qualifications
- Experience with AI/LLM product engineering (RAG, evaluation, orchestration, agent/tool calling).
- Experience integrating solutions with enterprise platforms such as ServiceNow, SAP, Salesforce, M365/SharePoint, and Azure services.
- Familiarity with security/compliance expectations (RBAC, private networking, approvals workflows).
- Experience driving DevEx initiatives: tooling, automation, CI/CD standardization, and engineering productivity metrics.
- Experience managing distributed teams and mixed staffing models (full-time + contractors/vendors).
- Certifications are a plus (people leadership, Agile, cloud, AI).
- About Black Box Black Box is a leading technology solutions provider focused on accelerating customer success through innovation, ownership, transparency, and collaboration. With over 2,500 team members across 24 countries, Black Box delivers high-value solutions globally by designing, integrating, and managing complex technology environments for enterprises.
- Black Box is an equal opportunity employer and does not discriminate based on race, color, gender, age, disability, veteran status, or any other protected status.
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