AI Enablement & Adoption Lead
Role Overview
The AI Enablement & Adoption Lead will drive Optasia's company-wide AI learning and adoption strategy.
This hands-on People team role builds AI capability through training, AI Champions, employee engagement, and practical use cases.
The role requires active experimentation with tools such as Claude and Microsoft Copilot.
Key Skills for This Role
Full Job Posting
About Optasia
Optasia is a financial intelligence company whose AI-powered platform supports real-time credit decisions and financial services in emerging markets.
The company operates across Africa and Asia and provides technology, products, and services for underserved populations.
Role Overview
The AI Enablement & Adoption Lead will drive Optasia's company-wide AI learning and adoption strategy.
This hands-on People team role builds AI capability through training, AI Champions, employee engagement, and practical use cases.
The role requires active experimentation with tools such as Claude and Microsoft Copilot.
What You Will Do
- Own the AI enablement strategy, roadmap, learning journeys, and adoption initiatives.
- Design and deliver curriculum covering AI fundamentals, prompting, advanced use cases, productivity workflows, and responsible AI.
- Provide coaching through one-to-one sessions, workshops, training sessions, demonstrations, and office hours.
- Build an AI Champions network across functions.
- Help employees identify AI opportunities and build assistants, workflows, and agents.
- Partner with teams to identify high-value use cases and support AI adoption in everyday workflows.
- Own internal AI communications, engagement campaigns, newsletters, events, success stories, and practical resources.
- Build a self-service learning hub containing guides, playbooks, prompts, use cases, and other learning materials.
- Measure adoption and business impact using participation, capability, usage, and value metrics.
- Partner with IT and Security on responsible, secure AI use and policy awareness.
What You Will Bring
- At least 4 years of leadership experience in AI enablement, learning design, digital adoption, transformation, or change management.
- Strong hands-on experience with generative AI tools, including Claude and Microsoft Copilot.
- Experience designing and delivering training programs and learning content.
- Excellent facilitation, communication, and stakeholder management skills.
- Experience driving adoption and behavioral change across an organization.
- Ability to create dashboards, analyze data, and provide management insights.
- A practical and experimental approach to building and testing AI solutions.
- Proven experience designing AI agents, workflows, or automation is essential.
Additional Qualifications
- Experience in a fast-paced, international, or technology-driven environment is a plus.
- A degree in an AI-related field or equivalent industry background is ideal but not essential.
Workplace Policy
- Optasia lists a work-from-anywhere policy.
Benefits
- Competitive remuneration package, an extra day off on the employee's birthday, and a performance-based bonus scheme.
- Employees receive the technology equipment needed to work effectively.
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