AI & Business Transformation Analyst

Position Overview

Business Analysis and Process Mapping

• Document current-state processes, workflows, roles, decisions, systems, pain points, and handoffs.
• Create process maps, swim lanes, SIPOCs, and other views of current work.
• Facilitate discovery sessions and translate stakeholder input into problem statements and future-state considerations.
• Identify process friction, manual activity, delays, data gaps, and opportunities for simplification or automation.
• Maintain process documentation for opportunity evaluation, solution design, adoption, and transition.

Opportunity and Portfolio Support

• Maintain an inventory of AI, innovation, and transformation opportunities and selected in-flight initiatives.
• Track status, sponsors, owners, milestones, dependencies, stakeholders, risks, decisions, and next steps.
• Gather business problem, intended outcome, sponsorship, value hypothesis, readiness, dependency, and capacity information for opportunity evaluation.
• Support prioritization using enterprise value, strategic alignment, speed, readiness, confidence, complexity, dependency, and resource criteria.
• Prepare executive portfolio reporting that distinguishes immediate priorities from the broader backlog and surfaces risks and decisions.
• Maintain accurate, decision-ready portfolio information without assuming project ownership or enterprise PMO responsibilities.

Initiative Coordination

• Support the Director in coordinating selected cross-functional priorities at leadership direction.
• Track commitments, owners, decisions, milestones, risks, dependencies, barriers, and near-term next steps.
• Coordinate follow-up across business, technology, data, external partners, and other stakeholders.
• Prepare concise status views focused on progress, expected impact, barriers, and decisions needed.
• Escalate incomplete information, stalled decisions, and emerging barriers.

Analysis, Value, and Communication

• Analyze business, operational, financial, adoption, and customer information to support recommendations.
• Coordinate baseline metrics and help define value hypotheses, KPIs, success measures, and benefits-tracking methods.
• Track adoption, benefits, and outcomes for selected implemented solutions and support value-realization reporting.
• Use Excel, Power BI, Microsoft 365 Copilot, and other approved tools to organize information and develop insights.
• Validate data definitions, assumptions, sources, and reported outcomes with business and technical owners.
• Prepare executive updates, leadership presentations, meeting materials, summaries, status views, and action and decision tracking.
• Consolidate stakeholder input into themes, opportunities, risks, decisions, open questions, and follow-up actions.
• Maintain organized working files and knowledge repositories.

Requirements

• Strong analytical, communication, and consulting-style capabilities.
• Technology-savvy approach to business problem-solving and emerging AI capabilities.
• Ability to translate ambiguous business needs into clear problem statements, analyses, recommendations, and next steps.
• Ability to communicate complex information clearly to leaders and cross-functional teams.