AI Applications Ops Lead, IPS
Skills
About This Role
Overview
- At Scale, we re not just building AI solutions we re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology.
- If you re ready to shape the future of AI in the public sector and be a founding member of our team, we d love to hear from you.
- You will:
- Own the production outcome:
- Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
- Ensure Full-Stack integrity:
- Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
- Scale the feedback loop:
- Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
- Navigate global compliance:
- Manage the technical lifecycle within diverse regulatory frameworks.
- Incident command:
- Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
- Bridge the gap:
- Translate deep technical performance metrics into clear insights for senior international government officials.
- Drive product evolution:
- Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
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