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Agile Release Manager

Callsign
Abu Dhabi, UAE
Full-time
Manager
Onsite
Discovered 2 weeks ago

Full Job Posting

Requirements

  • Release Manager (50%)
  • Work with global cross-functional teams (Sales, Product Management, Engineering and Operations to deliver Callsign solutions to customers
  • Own the release calendar, go/no-go criteria, and deployment mechanics for products moving into non-production and production environments
  • Support QA and DevOps functions to help ensure products are developed to a high standard and deployed quickly and securely
  • Continuously identify friction points in the release process and drive improvements — manual steps to automate, bottlenecks to remove, cadence to tighten
  • Track release health over time (frequency, lead time, failure rate) to demonstrate ongoing improvement
  • Develop and maintain effective working relationships across internal Callsign teams
  • Agile Trainer (50%)
  • Design and deliver agile training sessions and workshops across multiple scrum teams
  • Coach engineers, designers, analysts and product owners on agile principles — with an explicit focus on the habits that make releases smoother (predictable commitments, clear ownership, fewer last-minute surprises)
  • Help teams build their own agile muscle rather than depending on a single embedded facilitator
  • Identify gaps in agile maturity across teams and create targeted learning plans, prioritising the gaps that most affect release reliability
  • Treat each training cycle as an experiment: measure whether it moves the needle on release speed and reliability, and adjust
  • Required Knowledge / Experience
  • Recognised Agile trainer-level certification (e.g. ICAgile Certified Professional–Agile Coaching, Scrum Alliance Certified Scrum Professional, or equivalent) enabling you to formally teach others, not just facilitate
  • Excellent communicator, skilled in conflict management, comfortable presenting and training as well as doing hands-on delivery work
  • Curious, collaborative, empathetic, humble, reflective, energetic, and agile work attitude
  • Some relevant industry experience in delivery/release coordination and agile ways of working
  • Experience with or strong working knowledge of Agile and DevOps practices
  • A continuous-improvement mindset — genuinely motivated by making processes better, not just running them
  • Comfortable balancing two distinct modes of work: delivering and teaching

Nice to Have

  • Experience running training sessions, workshops, or onboarding programmers
  • Experience with release automation or CI/CD pipeline improvements
  • Understanding of IT security products and how they're applied (identity, authentication, access control, etc.)
  • Familiarity with service management approaches such as ITIL

Benefits

  • Private Premium Health Insurance
  • Visa costs including 1 month paid hotel stay on arrival
  • Annual Airfare Allowance for the home country
  • 3 months full pay maternity leaves & 2 weeks full pay paternity leaves
  • 25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)
  • Competitive Salary
  • Gratuity as EOSB

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