Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Overview

Overview

The Role

• You will act as a **hands-on expert and trainer**, delivering structured workshops and real-world guidance to enable our teams to:
• Design and build **Agentforce-powered AI agents**
• Translate business requirements into **AI-driven use cases**
• Implement **end-to-end intelligent workflows across Salesforce**
• Shift from traditional development to **AI-first solution architecture**
• You will play a key role in **upskilling our entire Salesforce capability**.
• **Key Responsibilities*** Deliver **monthly hands-on workshops** for Salesforce developers and architects
• Train teams on **Agentforce architecture, capabilities, and best practices**
• Support the design and build of **real-world AI use cases**, including:
• + AI SDR (Sales Development Representative) agents
• + Customer Service / Support agents
• + Onboarding and operations agents
• Guide teams on **prompt design, orchestration, and agent workflows**
• Provide **advisory on scaling AI solutions across enterprise environments**
• Review and improve **existing implementations and use cases**
• Help define **internal frameworks, accelerators, and best practices**
• **Required Experience*** Proven experience working with **Agentforce (Salesforce AI Agents)**
• Demonstrated experience **building multiple AI agents end-to-end**
• Strong background as a **Salesforce Consultant / Architect**
• Hands-on delivery of AI use cases such as:
• + Sales automation / SDR agents
• + Customer service automation
• + Workflow automation using AI
• Deep understanding of:
• + Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)
• + AI-driven workflows and automation
• + Prompt engineering and agent orchestration
• Ability to **train, mentor, and communicate complex concepts clearly**
• **What We’re Looking For*** Someone who is genuinely **AI-first in their thinking**
• A practitioner — not just theory, but **real-world delivery experience**
• Strong communicator who can **lead workshops and influence senior teams**
• Passion for **building scalable, intelligent solutions**
• Ability to work in a **fast-moving, high-growth environment**
• **Why This Role*** Work with a **global AI and Salesforce innovation team**
• Be part of building **next-generation AI products and services**
• Influence how AI is delivered across **multiple industries and markets**
• Long-term opportunity with **consistent engagement and impact**
• Direct involvement in **cutting-edge Agentforce implementations**
• **Engagement Model*** Ongoing contract / advisory role/Perm
• Monthly workshop delivery (core requirement)
• Additional involvement in **solution design and strategic initiatives**