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AEC - Surgical Coordinator

US Eye
Elizabeth City, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Maintain a customized, concierge level of customer service for our surgical patients.
  • Educate patients on surgical procedures, appropriate lens options and pricing based off physician recommendations, and explain how these options fit with the patient’s lifestyle goals.
  • Works with the financial team to ensure they have the appropriate information needed to obtain insurance authorizations and collect any patient financial responsibilities
  • Assists patients with setting up payment plans, and collects all co-pays, co-insurances, surgical deposits, and full amounts.
  • Stay in constant communication with the patient of any insurance or scheduling updates.
  • Schedules all ASC surgeries, preoperative, and post-operative appointments according to physician scheduling protocols.
  • Coordinates all financial and scheduling paperwork prior to surgery.
  • Demonstrated ability to follow oral and written instructions.
  • Demonstrated knowledge of material, methods, instruments, and equipment.
  • Demonstrated ability to read, write and perform mathematical calculations.
  • Must be able to maintain a high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization.
  • Ability to follow instructions, work well with others and alone with minimal supervision.
  • Ability to document in both a technical and easy to understand manner.
  • Demonstrated knowledge of medical and surgical terminology.
  • Demonstrated professional mannerism and attire.
  • Demonstrate ability to counsel and educate patients surgical procedures and lens options.
  • Travel to other locations will be required. This team will travel between AEC locations: Elizabeth City, Kinston, Kitty Hawk & Washington.

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