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Advisory Solution Consultant - Presales
ServiceNow
Mumbai, IND
Full-time
Senior · 7+ years experience
Onsite
Discovered 4 days ago
servicenow
Role Overview
The Solution Consultant will join the Partner Technical Acceleration Group as a technical consultant with the advanced ability to develop, position, and provide product-specific solutions in partnership with our channel/GSI ecosystem, while achieving quarterly and annual sales goals for an assigned territory through partner-led and partner-sourced deals.
Key Skills for This Role
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Full Job Posting
Preferred Qualifications
- Strong understanding of transformation drivers with ServiceNow product suite (Preferably IT, CRM, and Security)
- Current ServiceNow certification (e.g., Certified System Administrator, Certified Implementation Specialist)
- Experience leading pre-sales efforts for India prospects
- Knowledge of AI and advanced analytics technologies
- ServiceNow platform development experience would be a value add
- FD21
- Work Personas
- We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
- Equal Opportunity Employer
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations
- We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
- Export Control Regulations
- For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
- From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
- It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
- Join us to put AI to work for people.
Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with enterprise cloud software solutions for Global Business Services ( HR Shared Services)/ CRM
- Experience working with System Integrators, consulting firms, or business process outsourcers
- Excellent understanding of architectural principles for cloud-based platforms including multi- tenancy and automation
- Bachelor's degree or higher in Business, IT, Engineering, or related field
- Territory management skills, including pipeline building and working with Sales and Partner counterparts to guide execution excellence
- Experience working in a channels role enabling or training partner technical teams (SIs, resellers, GSIs) on product positioning and delivery would be a plus
- Willingness to travel up to 40%, including international travel (primarily India)
- Business Acumen: Deep understanding of how consulting firms, SIs create value; awareness of industry pressures and digital transformation drivers
- Collaboration: Ability to work across teams in highly matrixed organizations spanning ServiceNow, partners, and enterprise clients
- Influence: Navigate complex partner organizations, identify stakeholders and decision makers, build credibility and trust
- Nimble Learning: Quickly grasp new transformation methodologies, and evolving ServiceNow capabilities
- Execution Focus: Bias for action; address opportunities and challenges quickly with minimal supervision
- Strong understanding of transformation drivers with ServiceNow product suite (Preferably IT, CRM, and Security)
- Current ServiceNow certification (e.g., Certified System Administrator, Certified Implementation Specialist)
- Experience leading pre-sales efforts for India prospects
- Knowledge of AI and advanced analytics technologies
- ServiceNow platform development experience would be a value add
About ServiceNow
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