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Advisory Engineer, Solutions IJ

Ricoh Americas Holdings
Remote, USA
Full-time
Senior · 6+ years experience
Remote
Discovered 3 weeks ago

Full Job Posting

QUALIFICATIONS

  • Education, Experience, and Certifications
  • Typically Required:
  • Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
  • Minimum of 6 years of experience in printing, pre-sales and post-sales services, solutions implementation, and/or related industry environments.
  • Strong face-to-face customer selling, negotiation, and relationship-building skills.
  • Experience supporting sales plans through pre-sales and/or post-sales technical consulting activities.
  • Ability to present solutions of diverse scope, analyze data, and evaluate identifiable factors leading to:
  • Solution ROI
  • Proof of Concept (POC)
  • Statement of Work (SOW)
  • Solution implementation
  • Project management throughout the customer lifecycle
  • KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to work independently and demonstrate intuitive and creative thinking.
  • Proven problem analysis and resolution skills.
  • Strong knowledge of sales-cycle methodologies, processes, and techniques.
  • Demonstrated strength in presentation skills.
  • Proven project management experience with six- or seven-figure implementations.
  • Knowledge of Inkjet Continuous Feed hardware and software solutions.
  • Proven track record working in Commercial Print or Transactional Print environments.
  • Knowledge of host printing and data center environments.
  • Knowledge of print-on-demand and transactional print environments.
  • Understanding of print description languages, including:
  • AFP
  • Metacode
  • LCDS
  • PostScript
  • PDF
  • PCL
  • Understanding of print applications, workflows, and workflow solutions.
  • Knowledge of book publishing and direct mail is a plus.
  • Networking experience, including:
  • WAN/LAN
  • TCP/IP
  • Network administration
  • Demonstrated ability to work with diverse teams to formulate account strategies.
  • Strong interpersonal, time management, and organizational skills.
  • Ability to travel.
  • WORKING CONDITIONS, MENTAL, AND PHYSICAL DEMANDS
  • Work may involve cyclical stress associated with monthly sales and revenue goals and deadlines. The position may also involve daily stress due to the high-pressure, real-time, 24/7 nature of the print environment.
  • Responsible for the daily management of assigned territories and objectives.
  • Must be able to independently prioritize and address workload demands, including conflict resolution.
  • Must be able to work and travel outside of normal business hours as needed.
  • Routine travel is required.

Preferred Qualifications

  • Knowledge of book publishing and direct mail is a plus.

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