Advisor (Employment)

This role is typically based on a 37-hour working week, Monday to Friday.

Cornwall Council is committed to supporting flexible working and promoting a healthy work-life balance for employees. Flexible working options may include hybrid working arrangements, flexible start and finish times, and other flexible working arrangements in line with service requirements. Please discuss any flexible working requirements with the recruiting manager.

We're looking for someone who is organised, customer-focused and committed to delivering a high-quality service. To be successful in this role, you'll be able to demonstrate:

• An understanding of employment legislation and regulatory requirements. • Strong research, information management and reporting skills. • The ability to identify issues, use sound judgement and propose practical solutions, escalating where appropriate. • A good understanding of confidentiality, information security and data protection principles. • Experience of accurately maintaining records and processing information using business systems. • Excellent organisational skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy. • Strong customer service skills and a commitment to delivering positive outcomes for customers and stakeholders. • The ability to build effective working relationships and communicate confidently with colleagues, managers and external partners. • Proficiency in Microsoft Office applications, including Word, Excel and Outlook. • An adaptable approach, with a willingness to learn new systems, processes and ways of working.

a competitive salary.

a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

a generous annual leave entitlement with the potential to purchase additional leave.

a national award-winning employee health and wellbeing programme

Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.