Adventure Park Supervisor
Skills
About This Role
Key Responsibilities
- Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
- Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
- Conduct daily safety inspections of equipment, attractions, and facilities.
- Ensure all guests receive safety briefings and follow park rules and procedures.
- Respond promptly to incidents, emergencies, and guest concerns.
- Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
- Train new team members on operational procedures, safety standards, and emergency response protocols.
- Maintain accurate operational reports, incident logs, and maintenance records.
- Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
- Ensure cleanliness and presentation standards are maintained throughout the park.
- Support ticketing, events, and special group activities when required.
- Assist management in achieving revenue, guest satisfaction, and operational targets.
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