Admission Supervisor
Skills
About This Role
1. Admissions Operations Management
- Supervise end-to-end admission processes including application review, validation, and status tracking
- Ensure all applications are processed in line with defined criteria and timelines
- Monitor daily admission activities and resolve operational issues
- Act as the main point of escalation for complex or exceptional cases
2. Team Supervision & Support
- Lead and manage a team of admission officers and support staff
- Provide training and guidance on LMS usage, processes, and service standards
- Monitor team performance, productivity, and quality of work
- Ensure high levels of customer service in handling applicant enquiries
3. LMS Administration & Reporting
- Oversee the use and management of the **Learning Management System (LMS)**
- Ensure accurate data entry, document uploads, and system updates
- Generate reports and dashboards on application status, progress, and outcomes
- Coordinate with IT or internal teams for system-related improvements
4. Documentation & Compliance
- Ensure proper documentation, record-keeping, and version control
- Maintain application tracking sheets and reporting logs
- Prepare executive reports, summaries, and performance metrics
- Ensure compliance with policies, procedures, and data confidentiality standards
5. Coordination & Communication
- Coordinate with internal stakeholders for admission decisions and updates
- Manage scheduling of assessments, interviews, and selection activities
- Oversee communication with applicants regarding status, requirements, and next steps
Requirements
- Bachelor’s degree in Business Administration, HR, or related field
- **5–8 years of experience** in admissions, administration, or operations
- Proven experience in **team supervision or leadership role**
- Strong hands-on experience with **Learning Management Systems (LMS)**
- Advanced proficiency in **Microsoft Office (Excel, Word, PowerPoint)**
- Experience in documentation control and reporting
Language Requirement
- **Arabic (Preferred / Strongly Preferred)**
Job Type: Temporary
Contract length: 3 months
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