Administrator

Administrator

PTSG Electrical Services Ltd – Lightning Protection Division

Location: Newcastle, Staffordshire

Salary: up to £26,728

PTSG is a leading provider of specialist services across the UK, and our Lightning Protection Division plays a critical role in keeping people, buildings and infrastructure safe. Due to continued growth, we’re now looking for an Administrator to join our busy divisional team and support the delivery of a first‐class service to our customers and colleagues.

The Role

As an Administrator, you’ll provide essential administrative support to the divisional management team and our customers, helping to ensure the smooth operation of our Lightning Protection Testing, inspection and remedial works programmes. This is a varied and fast‐paced role where organisation, accuracy and customer focus are key.

You’ll be working in a health and safety‐critical environment, supporting field‐based engineers and responding to customer needs that are often time‐sensitive.

Key Responsibilities

• Handling incoming telephone and email enquiries in a professional, timely and customer‐focused manner
• Supporting the administration of planned Lightning Protection Testing, maintenance and remedial works
• Issuing, tracking and reviewing documentation including test certificates and reports
• Accurate system data input and maintenance of records in line with internal procedures
• Ensuring compliance with company policies and processes
• Carrying out other reasonable administrative tasks as directed by management

What We’re Looking For

• Proven experience in a similar administrative role
• Experience within a service‐led environment (supporting field‐based personnel is desirable but not essential)
• Strong IT skills, particularly Microsoft Word, Excel and Outlook
• Excellent organisational skills with a high level of attention to detail
• Confident communicator with a strong customer service ethos
• Able to work flexibly as part of a small, busy team

The Team & Environment

Although part of the wider PTSG Group, the Lightning Protection division operates as a close‐knit, fast‐moving team. You’ll report to the Administration Manager but will work collaboratively across the division, supporting engineers, managers and customers alike.

Why Join PTSG?

• Be part of a market‐leading specialist services group
• Work in an interesting and technically challenging sector
• Enjoy a varied role where no two days are the same
• Support a service that genuinely protects lives and assets

If you’re an organised administrator who thrives in a busy environment and takes pride in delivering excellent service, we’d love to hear from you.

Apply now and help keep the UK protected.

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