Administrator

About the role

Duties and responsibilities

• You will be responsible for:
• Providing the highest standards of customer service and appropriate advice within a multi-functional department
• Supporting the effective administration of patient care and services
• Developing and maintaining up-to-date knowledge of the OrthTeam Centre consultants’ practices and sharing relevant information appropriately
• Working in accordance with all relevant policies, procedures and documented best practices established by the OrthTeam Centre, Spire Manchester Hospital and Spire Healthcare
• Communicating professionally and sensitively with patients, consultants and colleagues
• Maintaining accurate records and using internal administration systems effectively
• Taking a positive and proactive approach to your ongoing professional development
• Contributing to a supportive, efficient and patient-focused working environment
• Who we are looking for
• The successful candidate will have:
• Excellent customer service and communication skills
• Previous relevant experience in a multi-skilled administrative or patient-support role
• Strong organisational skills and excellent attention to detail
• Confidence using computers, including Microsoft Office applications
• Experience using internal administration systems, such as SAP
• The ability to manage competing priorities in a busy healthcare environment
• A professional, compassionate and proactive approach
• The ability to work effectively both independently and as part of a team
• Previous administrative experience within healthcare would be advantageous.

Benefits

• We offer a competitive salary and a comprehensive benefits package, which includes:
• 35 days’ annual leave, inclusive of bank holidays
• Employer and employee contributory pension scheme, with flexible retirement options
• Private medical insurance
• Life assurance
• Access to the Spire for You reward platform, offering discounts and cashback with more than 1,000 retailers
• Free access to the on-site gym
• Free on-site parking, helping you save an average of £50 per month
• Ongoing development, support and career opportunities
• Our values
• We are extremely proud of our heritage in private healthcare and of the values that guide us as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference. Their dedication, warmth and commitment to excellence are what set Spire Healthcare apart.
• We are committed to supporting our employees’ wellbeing through a positive work-life balance, ongoing development, support and recognition.
• Spire Healthcare is a leading independent hospital group in the United Kingdom. Across our network of hospitals and clinics in England, Wales and Scotland, we provide diagnostic, inpatient, day-case and outpatient care.
• For us, it is more than just treating patients. It is about looking after people.
• Closing date
• We reserve the right to close this vacancy before the advertised closing date if we receive a sufficient number of applications. We therefore encourage you to apply as soon as possible.
• If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.