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Administrator/ Co-ordinator

Spire Healthcare Limited
Edinburgh, GBR
Full-time
Mid
Onsite
Discovered 3 days ago

Full Job Posting

Duties and responsibilities:

  • Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text
  • Proactively investigating and resolving enquiries
  • Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners)
  • Accurately recording all required information for appointments on IT systems, databases or spreadsheets
  • Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc.
  • Who we're looking for:
  • Excellent customer service skills and telephone skills
  • Strong IT skills
  • You must also have excellent interpersonal and verbal and written communication skills
  • A team player with a can-do attitude
  • Previous Healthcare experience would be advantageous

Benefits

  • We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • We commit to our employees well-being through work life balance, on-going development, support and reward.
  • Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
  • For us, it's more than just treating patients; it's about looking after people.
  • Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

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